REMOTE - Business Analyst IV - R13046

CareSource is seeking a Senior Business Analyst IV who will drive strategic initiatives and lead cross-functional teams to deliver innovative solutions to complex business challenges. This role involves bridging the gap between business needs and technology solutions, while fostering collaboration and continuous improvement across the organization.

Responsibilities:

• Establish and maintain strong relationships with senior stakeholders to understand business goals and drive alignment on strategic initiatives
• Review project artifacts such as business cases, contracts and architectural diagrams to ensure alignment with business objectives and requirements
• Identify, sequence, create, and maintain Epics throughout their lifecycle, ensuring traceability and alignment with strategic objectives
• Operate cross-functionally across teams and business areas to coordinate updates for Epics and Features, ensuring smooth transitions and alignment during refinement processes
• Lead teams in complex requirements elicitation efforts using advanced facilitation and modeling techniques
• Ensure comprehensive requirements documentation and traceability that aligns with strategic objectives according to corporate standards
• Provide input on project status reports related to requirements, assist in resolving escalated items, and escalate issues or risks to the Program/Project Manager and Product Owner as needed
• Provide input on change requests, incremental funding, and strategic estimates, including Business Analyst estimates
• Oversee Epic and Features throughout their lifecycle for multiple high-impact projects and programs, managing resource allocation, risk assessment, and stakeholder communication to ensure successful outcomes and alignment with business strategy
• Champion initiatives for process improvement and innovation, utilizing industry best practices to enhance operational efficiency, reduce costs, and improve service delivery
• Provide leadership and mentorship to business analysts and project teams, fostering a culture of knowledge sharing, professional growth, and continuous improvement
• Collaborate with executive leadership, IT, product management, and other departments to ensure cohesive strategy execution and successful implementation of requirements
• Take action on insights from dashboard and metric analysis to correct data and optimize business processes
• Define, track, and analyze key performance indicators (KPIs) to assess the status and throughput of requirements, providing actionable insights for continuous improvement
• Prepare and present detailed reports, including strategic findings, recommendations, and progress updates, to executive leadership and key stakeholders as requested
• Perform any other job duties as requested

Requirements:

• Bachelor's degree or equivalent years of relevant experience
• A minimum of seven (7) years of experience in requirements management
• Experience working with Azure DevOps, Service Now, JIRA, Modern Requirements, or equivalent suite of business requirements management tools and software development processes, including hybrid/agile
• Proficient in Microsoft Office tools, including Word, Excel, and Visio
• Demonstrated a mastery of skill and understanding of business analysis principles, process, and applications/elicitation tools used for managing requirements
• Exceptional analytical thinking and problem-solving skills
• Extensive knowledge of IT development cycle, and Agile Framework, and other development frameworks
• Deep understanding of a project lifecycle, including processes, techniques and tools
• Strong interpersonal skills and proven ability to establish effective working relationships with stakeholders at all levels
• Exceptional written and verbal communication skills
• Ability to work independently and within a team environment
• Effective listening and critical thinking skills
• Ability to coordinate and lead cross-functional teams
• Effective decision making and problem-solving skills with close attention to detail
• Time management skills, ability to develop, prioritize and accomplish goals with a sense of urgency
• Ability to multi-task and remain flexible during organizational and/or business changes
• Customer service oriented
• Master's degree
• IIBA, Six Sigma, or Agile Certifications