North America Regional Product Manager (Protein Diagnostics)

Thermo Fisher Scientific is a global leader in healthcare diagnostics, and they are seeking a North America Regional Product Manager to drive the commercial success of their protein diagnostics portfolio. This role involves managing product lifecycles, leading cross-functional initiatives, and influencing stakeholders to accelerate growth and improve customer adoption.

Responsibilities:

• Develop and execute North American product strategies aligned with global business objectives and regional market needs
• Own regional portfolio performance, including revenue growth, market share, profitability, and customer adoption metrics
• Drive lifecycle management activities, including product launches, line extensions, portfolio optimization, and end-of-life planning
• Identify market opportunities, competitive threats, reimbursement trends, unmet customer needs, and emerging industry developments
• Develop business cases and growth plans to support investment decisions and commercial priorities
• Partner with North American commercial leadership to develop and execute growth strategies
• Define regional specific product positioning, value propositions, pricing recommendations, and go-to-market plans
• Support strategic account planning and customer engagement initiatives, including key health systems, integrated delivery networks (IDNs), academic medical centers, national reference laboratories, and community laboratory networks
• Analyze market, customer, and financial data to identify opportunities and drive business performance
• Monitor key performance indicators and recommend corrective actions when needed
• Lead regional execution of product launches and commercialization initiatives across the United States and Canada
• Coordinate launch readiness activities across sales, marketing, supply chain, regulatory, quality, market access, and customer support functions
• Develop regional launch plans, customer communication strategies, and adoption programs
• Track launch success metrics and implement actions to accelerate market uptake
• Act as a key customer-facing representative for the assigned portfolio across North America
• Gather and translate customer insights into actionable business recommendations
• Support customer onboarding, implementation, validation, and workflow optimization initiatives
• Participate in customer meetings, advisory boards, congresses, webinars, and educational programs
• Build strong relationships with key opinion leaders (KOLs), strategic customers, professional societies, and industry stakeholders
• Develop and deliver product, workflow, and competitive training programs for North America commercial and support teams
• Create and maintain sales tools, training materials, FAQs, and customer-facing resources
• Ensure field teams are equipped with the knowledge and resources necessary to effectively position and support the portfolio
• Support product demonstrations, evaluations, and customer implementation activities
• Partner with Supply Chain and Operations to support product availability, allocations, forecasting, inventory management, and supply continuity
• Coordinate customer communications related to product availability, launches, and issue resolution
• Support complaint escalation management and product-related investigations in compliance with Quality Management System requirements
• Collaborate with Regulatory Affairs and Quality to ensure compliance with FDA, Health Canada, and applicable healthcare regulations
• Drive continuous improvement initiatives to enhance customer experience and operational efficiency
• Lead cross-functional teams to deliver strategic business objectives
• Influence regional and global stakeholders to align priorities and achieve business goals
• Serve as the North American liaison between Global Product Management and commercial organizations
• Contribute to annual operating plans, forecasting, strategic business reviews, and long-range planning activities

Requirements:

• Bachelor's degree in Life Sciences, Clinical Diagnostics, Biotechnology, Marketing, Business Administration, or related field required
• 8+ years of experience in product management, product marketing, commercial strategy, sales leadership, or related roles within life sciences, diagnostics, medical devices, or healthcare
• Demonstrated success managing product portfolios and driving commercial growth
• Experience launching and commercializing products in the United States and/or Canada
• Experience working within regulated healthcare, diagnostics, or clinical laboratory environments
• Proven ability to lead complex cross-functional initiatives and influence senior stakeholders
• Strong strategic thinking and business acumen
• Advanced product lifecycle management expertise
• Strong financial, forecasting, and portfolio management skills
• Excellent project and stakeholder management capabilities
• Strong analytical and problem-solving skills
• Exceptional communication, presentation, and influencing abilities
• Customer-focused mindset with strong relationship-building skills
• Ability to manage multiple priorities across a complex commercial environment
• Strong leadership presence and ability to influence without direct authority
• Proactive, results-oriented, and accountable
• Must be legally authorized to work in the United States without sponsorship
• Must be able to pass a comprehensive background check, which includes a drug screening
• MBA, advanced scientific degree, or equivalent business experience
• Knowledge of reimbursement, laboratory economics, and healthcare market dynamics