Customer Success Manager
United States of America
Full Time
3 weeks ago
$20 - $25 USD
H1B Sponsor Likely
Key skills
AT&T Business Account ManagementAT&T systemsAT&T productsAT&T pricingAT&T orderingAT&T contractingHealthcare account supportSalesforceCustomer relationship managementEscalation managementCustomer Success
About this role
Innovatix Technology Partners is seeking an experienced Customer Success Manager to support Tier 1 Healthcare accounts in a back-office capacity. The role requires someone who can quickly step in and confidently navigate AT&T systems and processes with minimal training.
Responsibilities:
- Support Tier 1 Healthcare accounts in a back-office capacity
Requirements:
- Recent AT&T Business Account Manager/CSM experience
- Hands-on experience with AT&T systems, products, pricing, ordering, and contracting
- Experience supporting large enterprise or healthcare accounts
- Strong customer relationship management and escalation management skills
- Proficiency with Salesforce and excellent organizational skills
- within the last 3–5 years preferred