Sales Development Representative

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management. The Sales Development Representative will be responsible for generating pipeline and accelerating business growth by reaching out to prospects, building relationships, and identifying qualified opportunities for the sales team.

Responsibilities:

• Research accounts and contacts—primarily in the higher education and student property markets—to understand roles, challenges, and goals
• Craft and send personalized prospecting emails to engage ideal customers
• Make outbound phone calls and build rapport with prospective customers
• Utilize Salesforce, HubSpot, cold calling, social media, LinkedIn Sales Navigator, email, and referrals to connect with potential leads
• Set up meetings or calls between qualified prospects and Account Executives
• Understand StarRez products, solutions, value propositions, and customer pain points
• Overcome objections and stay informed on competitive offerings and market trends
• Collaborate with Sales, Marketing, and Enablement teams to align on outreach strategies and messaging
• Meet or exceed monthly goals for pipeline generation, bookings sourced, and outreach activity
• Report regularly to Sales leadership on progress through weekly and monthly updates, team meetings, and huddles
• Identify opportunities to improve tools, suggest new technologies, and refine workflows to increase results
• Continuously update your outreach approach, experimenting with new tactics to drive performance

Requirements:

• Interest in sales or customer-facing roles
• Strong verbal and written communication skills
• Comfortable making outbound calls and engaging via email and social channels
• Self-motivated, disciplined, and able to work independently in a remote setting
• Strong organizational skills; able to manage priorities and meet deadlines
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Coachable, eager to learn, and open to feedback
• Positive attitude and team-oriented mindset
• Experience in higher education or student housing environments
• 1+ year in B2B sales, cold calling, or lead generation
• Familiarity with Salesforce, HubSpot, and/or Gong
• Exposure to StarRez software or similar platforms
• Understanding of the student lifecycle or PropTech industry
• Process-driven and structured in your work
• Experience using LinkedIn Sales Navigator or sales engagement tools
• Experience leveraging AI-powered tools to enhance prospecting, research, outreach, and efficiency
• Desire to grow a career in SaaS sales