Key skills
CRMERPProject ManagementCommunicationCollaborationPresentation SkillsSales
About this role
CACI International Inc is an American multinational professional services and information technology company headquartered in Northern Virginia.
CACI provides expertise and technology to enterprise and mission customers in support of national security missions and government transformation for defense, intelligence, and civilian customers.
CACI has approximately 23,000 employees worldwide.
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn.
Founded in 2022, CACI India is an exciting, growing and progressive business unit of CACI Ltd. CACI Ltd currently has over 2000 intelligent professionals and are now adding many more from our Hyderabad and Pune offices. Through a rigorous emphasis on quality, the CACI India has grown considerably to become one of the UKs most well-respected Technology centres.
Job Summary:
• We are seeking a NetSuite Admin to join our internal NetSuite support team within the Technology Department. This is an opportunity to join a dynamic and people-focused team to support and maintain our NetSuite environment across a diverse company.
• CACI has invested in NetSuite as its cloud business platform of choice, covering key business processes across sales, project management, and financials, replacing the various legacy systems following multiple company acquisitions.
• In this role, you will help us support, maintain, enhance, and provide training for existing CRM, ERP, SRP, and CASE business processes. You’ll assist with onboarding and offboarding of employees and new acquisitions, responding to general enquiries covering topics such as; saved searches, reports, native functionality, custom workflows, process flows and best practices whilst also providing assistance to the NetSuite consultants as a project resource.
• You will need to possess excellent communication and collaboration skills, be comfortable in delivering functional workshops, capturing and documenting basic business requirements, have a good knowledge of native process flows and provide day-to-day support. The role will provide plenty of opportunities to apply and develop your knowledge and experience as the business grows, whilst providing exposure to a wide range of stakeholders.
• Reporting to our Senior NetSuite Consultant in the Technology department and working alongside our team of NetSuite developers, you will work with the various business units to deliver solutions, resolve issues, and deliver ongoing training and support to embed change. The ideal candidate should be detail oriented, an out-of-the-box thinker, whilst always taking a proactive approach and not being concerned to challenge the status quo.
Responsibilities:
Understand, support, and maintain NetSuite (CRM, SRP, ERP and CASE) processes.
Perform data analysis, cleansing, mapping, and importing using native NetSuite and third-party applications.
Build, maintain and optimise searches, reports, and dashboards.
Monitor the existing environment and test new releases to ensure our configurations remain operational.
Provide end-user training, documentation, and support for NetSuite functionality and features.
Research and evaluate new NetSuite features and technologies and provide recommendations for improvement.
Raise cases with NetSuite Support when required.
Work closely with the rest of the team to deliver high-quality solutions and services.
Communicate effectively with internal and external stakeholders to effectively manage expectations and respond to feedback.
Work proactively in identifying and resolving issues.
Skills:
NetSuite administration experience, ideally within a complex deployment.
Good experience with custom NetSuite elements (fields, lists, records, forms and workflows).
Be able to effectively use Sandbox environments for development, testing, and training.
Excellent working knowledge of ERP and SRP processes.
Great analytical, problem-solving, and troubleshooting skills.
Strong written, verbal and presentation skills.
Strong use of Microsoft Office (Word, Excel, PowerPoint).
Ability to document complex requirements simply.
Ability to work collaboratively across a diverse business.
NetSuite certifications are beneficial but not essential.
Experience with other software or ERP’s is also beneficial but not essential.
More about the Opportunity
The Netsuite Administrator is an excellent opportunity, and CACI Services India reward their staff well with a competitive salary and impressive benefits package which includes:
• Learning: Budget for conferences, training courses and other materials
• Health Benefits: Family plan with 4 children and parents covered
• Future You: Matched pension and health care package
We understand the importance of getting to know your colleagues. Company meetings are held every quarter, and a training/work brief weekend is held once a year, amongst many other social events.
CACI is an equal opportunities employer. Therefore, we embrace diversity and are committed to a working environment where no one will be treated less favourably on the grounds of their sex, race, disability, sexual orientation religion, belief or age. We have a Diversity & Inclusion Steering Group and we always welcome new people with fresh perspectives from any background to join the group
An inclusive and equitable environment enables us to draw on expertise and unique experiences and bring out the best in each other. We champion diversity, inclusion and wellbeing and we are supportive of Veterans and people from a military background. We believe that by embracing diverse experiences and backgrounds, we can collaborate to create better outcomes for our people, our customers and our society.
CACI provides expertise and technology to enterprise and mission customers in support of national security missions and government transformation for defense, intelligence, and civilian customers.
CACI has approximately 23,000 employees worldwide.
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn.
Founded in 2022, CACI India is an exciting, growing and progressive business unit of CACI Ltd. CACI Ltd currently has over 2000 intelligent professionals and are now adding many more from our Hyderabad and Pune offices. Through a rigorous emphasis on quality, the CACI India has grown considerably to become one of the UKs most well-respected Technology centres.
Job Summary:
• We are seeking a NetSuite Admin to join our internal NetSuite support team within the Technology Department. This is an opportunity to join a dynamic and people-focused team to support and maintain our NetSuite environment across a diverse company.
• CACI has invested in NetSuite as its cloud business platform of choice, covering key business processes across sales, project management, and financials, replacing the various legacy systems following multiple company acquisitions.
• In this role, you will help us support, maintain, enhance, and provide training for existing CRM, ERP, SRP, and CASE business processes. You’ll assist with onboarding and offboarding of employees and new acquisitions, responding to general enquiries covering topics such as; saved searches, reports, native functionality, custom workflows, process flows and best practices whilst also providing assistance to the NetSuite consultants as a project resource.
• You will need to possess excellent communication and collaboration skills, be comfortable in delivering functional workshops, capturing and documenting basic business requirements, have a good knowledge of native process flows and provide day-to-day support. The role will provide plenty of opportunities to apply and develop your knowledge and experience as the business grows, whilst providing exposure to a wide range of stakeholders.
• Reporting to our Senior NetSuite Consultant in the Technology department and working alongside our team of NetSuite developers, you will work with the various business units to deliver solutions, resolve issues, and deliver ongoing training and support to embed change. The ideal candidate should be detail oriented, an out-of-the-box thinker, whilst always taking a proactive approach and not being concerned to challenge the status quo.
Responsibilities:
Understand, support, and maintain NetSuite (CRM, SRP, ERP and CASE) processes.
Perform data analysis, cleansing, mapping, and importing using native NetSuite and third-party applications.
Build, maintain and optimise searches, reports, and dashboards.
Monitor the existing environment and test new releases to ensure our configurations remain operational.
Provide end-user training, documentation, and support for NetSuite functionality and features.
Research and evaluate new NetSuite features and technologies and provide recommendations for improvement.
Raise cases with NetSuite Support when required.
Work closely with the rest of the team to deliver high-quality solutions and services.
Communicate effectively with internal and external stakeholders to effectively manage expectations and respond to feedback.
Work proactively in identifying and resolving issues.
Skills:
NetSuite administration experience, ideally within a complex deployment.
Good experience with custom NetSuite elements (fields, lists, records, forms and workflows).
Be able to effectively use Sandbox environments for development, testing, and training.
Excellent working knowledge of ERP and SRP processes.
Great analytical, problem-solving, and troubleshooting skills.
Strong written, verbal and presentation skills.
Strong use of Microsoft Office (Word, Excel, PowerPoint).
Ability to document complex requirements simply.
Ability to work collaboratively across a diverse business.
NetSuite certifications are beneficial but not essential.
Experience with other software or ERP’s is also beneficial but not essential.
More about the Opportunity
The Netsuite Administrator is an excellent opportunity, and CACI Services India reward their staff well with a competitive salary and impressive benefits package which includes:
• Learning: Budget for conferences, training courses and other materials
• Health Benefits: Family plan with 4 children and parents covered
• Future You: Matched pension and health care package
We understand the importance of getting to know your colleagues. Company meetings are held every quarter, and a training/work brief weekend is held once a year, amongst many other social events.
CACI is an equal opportunities employer. Therefore, we embrace diversity and are committed to a working environment where no one will be treated less favourably on the grounds of their sex, race, disability, sexual orientation religion, belief or age. We have a Diversity & Inclusion Steering Group and we always welcome new people with fresh perspectives from any background to join the group
An inclusive and equitable environment enables us to draw on expertise and unique experiences and bring out the best in each other. We champion diversity, inclusion and wellbeing and we are supportive of Veterans and people from a military background. We believe that by embracing diverse experiences and backgrounds, we can collaborate to create better outcomes for our people, our customers and our society.