Key skills
SalesforceCommunicationCollaboration
About this role
We are seeking an experienced Salesforce Technical Consultant with expertise in Revenue Cloud (CPQ & Revenue Cloud Advanced) to join our team. This role is pivotal in bridging the gap between client business processes and Salesforce solutions, ensuring seamless integration, customization, and adoption of Revenue Cloud functionalities. The ideal candidate will combine technical expertise with strong client-facing skills to deliver tailored solutions that drive business success.
Key Responsibilities
- Engage with clients to understand their business processes and identify Salesforce and Revenue Cloud needs.
- Analyze client requirements and business challenges to recommend tailored Salesforce solutions, focusing on Revenue Cloud.
- Provide expertise on Salesforce functionality, features, and potential limitations, especially within Revenue Cloud modules.
- Design and present Salesforce solutions to stakeholders, clearly articulating benefits and strategic fit.
- Collaborate with Salesforce developers and IT professionals to ensure accurate implementation of chosen solutions.
- Oversee customization and configuration of Salesforce CPQ and RCA to meet client specifications.
- Conduct training sessions and workshops for clients to facilitate effective adoption of Salesforce CPQ / RCA solutions.
- Provide ongoing support and advice to clients, including troubleshooting and optimization of Salesforce applications.
- Stay current with Salesforce trends and innovations to provide informed recommendations.
- Document consultancy activities, including client interactions, recommendations, and feedback.
Requirements
Requirements & Competencies
- Proven experience as a Salesforce Consultant, Business Analyst, or similar role in IT or software consulting.
- Hands-on experience with Salesforce development and documentation, particularly with Revenue Cloud.
- Familiarity with Salesforce deployment and project lifecycle management.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities, with a talent for client-facing interaction.
- Ability to translate complex technical information into understandable terms for non-technical clients.
- Strong organizational skills with the ability to manage multiple clients or projects simultaneously.
- Fluency in English.
Benefits
Why Join OSF Digital?
At OSF Digital, you’ll be part of a global team that values innovation, collaboration, and professional growth. You’ll have the opportunity to work on cutting-edge Salesforce Revenue Cloud projects, contribute to impactful digital transformations, and advance your career in a supportive and forward-thinking environment.
OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, marital status, or any other protected category in any of the jurisdictions in which we conduct business.