TtW Post Placement Support Officer

Transition to Work – Post Placement Support Officer

Locations – Traralgon, VIC (Travel across various locations in the Latrobe Valley is required for this role)

Contract Type - Full-Time Permanent

About the opportunity: 

As a Transition to Work (TtW) Post Placement Support Officer (PPSO) you will coordinate and deliver support to young people’s needs once securing employment. Working closely with Employment Coaches and Employer Engagement Officers to provide participants and employers with solutions to sustainable employment outcomes including supporting our participants in their educational journey.

Being a Post Placement Support Officer involves: 

• Providing mentoring and guidance, motivation and high levels of support to participants 
• Providing quality support that establishes effective relationships with participants, employers and education providers from placement to achievement of outcomes. 
• Early identification of any risks or issues, effective problem solving with participants and employers  
• Liaising effectively with employers and education providers to understand their requirements and foster an environment where open communication is shared regarding a participant’s progress. 
• Monitoring participants’ progress towards achieving the required employment and education outcomes, including reviewing their declared outcome.  
• Flexibility when delivering quality Post Placement Support to participants and employers within their work environment. 
• Ensuring compliance and contractual obligations through maintaining accurate records.

About You: 

• You are passionate about your community and connecting people to opportunities 
• You are results driven but people focused – always 
• You have exceptional and innovative problem-solving skills – you like to think outside the box  
• You have well developed interpersonal and communication skills, including the ability to negotiate, liaise and consult with a wide range of stakeholders as well as facilitate working groups.  
• You understand the local labour market and regional skills shortages.  
• You utilise your professionalism and finely-honed customer service skills when providing support to our customers. 
• You are proficient in computer applications, including Windows and MS office suite. 
• You may have relevant tertiary qualifications or equivalent experience in Employment Services or sales/marketing industries. 
• You hold a current drivers licence and are willing to undertake a satisfactory Police Check and Working with Children Card as a pre-condition of employment.

About us:

Workways Australia - we get people connected. We’re a high performing, not-for-profit organisation delivering employment, environmental, youth and community services throughout VIC, NSW, and QLD. We are a community focused organisation, committed to making a positive social and economic difference for those living and working in our communities.

What we will offer you:

• Attractive base salary, enhanced by salary packaging benefits of up to $15,900 per year.
• Monthly paid Accrued Days Off (ADO)- Available for Full time employees
• Employee Assistance program including individual coaching and access for immediate family members
• Ability to obtain discounted private health insurance
• Access to lifestyle discounts through partnering organisations.
• A supportive team environment committed to making a difference in the communities we live and work in.
• Access to ongoing learning and development opportunities 

How to apply:

To apply for this position please click Apply Now to enter our online recruitment portal. Applications must include a resume and cover letter.

For more information about the TtW Post Placement Support Officer role, please review the position description attached to this vacancy.

Applications close on 24 July 2026 (or earlier if a suitable candidate is found)

If you have any questions regarding the role, please do not hesitate to reach out to us!

Workways Australia Ltd respectfully acknowledges the Traditional Owners of Country throughout Victoria, New South Wales, and Queensland, and pays its respect to the ongoing living cultures of Aboriginal peoples

Workways Australia is committed to diversity and invites applications from people who have a disability, and people of culturally diverse backgrounds, including Aboriginal, South Sea and Torres Strait Island descent.

Please note that the successful applicant will be subject to a satisfactory Police check as a pre-condition of employment.

Workways Australia Limited ACN 141 659 734.