Smiths Group plc is a global leader in security and detection solutions. The Service Project Manager will oversee large, complex projects related to security equipment, ensuring effective stakeholder management and adherence to project timelines and budgets.
Responsibilities:
- Ensure that all workers adhere to applicable safety standards
- Collaborate with Services, Programs and the customer to assemble a feasible project plan to meet the expectations of the company
- Lead and motivate a cross functional project team in a matrix organization to accomplish project goals and deliverables
- Must be able to clearly prioritize efforts for team members and find resourceful ways to accomplish tasks on time in a resource-constrained environment
- Understand revenue models, P/L, and cost-to completion projections
- Accurately forecast project milestones and revenue, in order to reduce unnecessary labor cost
- Create and manage project plans and schedules that meet internal and external customer needs
- Work with the teams to proactively identify and manage program risks
- Ensure that all project team members understand their roles and responsibilities. Provide input on performance to functional managers
- Establish contingency plans and identify trigger events and responsibility for initiating corrective action
- Manage project schedules and budgets, and deliver revenue and deliverables on schedule
- Manage deployment, relocation and decommissions of field service security equipment (Internal/External)
- Communicate project status and priorities to the team, communicate plans to upper management, communicate with customers and stakeholders
- Provide SOW comments and cost estimate input for proposal preparation when needed
- Provide ad‐hoc reporting and analysis deemed necessary by management
- Identify revenue sources and consult with Sr. Management and Directors on status of opportunities
- Work with the Service Managers and Program Manager to utilize field resources for project work Exercises every available measure to control and minimize costs while maximizing revenue
- Accept additional project and/or program tasks as directed
- Comply with all applicable export control and security regulations
- Required to successfully obtain and maintain government clearance(s)
- Other duties as required
- Complying with and promoting all relevant legal requirements & Smiths policies and procedures, including business ethics, data protection and health & safety
Requirements:
- Bachelor's degree or 5 years of deployment management required or extensive field experience on deployment
- Minimum of 5 years of direct business experience with TSA ILS/SESI programs and/or projects
- Advanced knowledge of Project Management and Business Analysis tools including Presentation, Word Processing, Spreadsheet & Planning Tools (MS Word, PowerPoint, Excel, MS Project & Visio)
- Working knowledge of CAS compliance
- Must have experience with safety regulations
- Demonstrated knowledge of PMBOK/PMI methodologies
- Proven Project Management skills – particularly scheduling, on‐time delivery, managing customer expectations, and stakeholder management
- Excellent written, verbal and interpersonal / communication / negotiation skills to coordinate and drive a project to successful completion
- Proficient in project task estimation, resource scheduling, risk management, and issue management
- Ability to be resourceful in researching and recommending solutions
- Ability to recognize and pursue potential sales leads
- Ability to work under pressure and within tight deadlines
- Demonstrated superior problem solving, analytical and decision-making skills
- Ability to identify issues, seek solutions and gain consensus regarding outcome
- Ability to build relationships with a diverse group of both technical and nontechnical resources and unite the teams for effective project execution
- Highly disciplined individual, self-motivated, delivery focused with the ability to multi-task effectively
- Team player adaptable to changing environment
- Ability to establish and effectively coordinate with third party vendors outside contractual requirements
- Ability to support field service support when project activity is limited or project management skills are required in service functions (bearing replacements, safety for equipment movement, etc)
- Required to successfully obtain and maintain government clearance(s)
- Program Management Professional certification PMI/PMP is preferred
- If no PMP Certification, must be willing to achieve PMP Certification within 2 years