Senior Software Engineer, Cloud Platform

SeatGeek believes live events are powerful experiences that unite humans. They are seeking a Senior Platform Engineer to join their Cloud Platform team, where the main responsibilities include designing, building, and operating core cloud and networking platforms that support all engineering teams at SeatGeek.

Responsibilities:

• Design, build, and operate shared cloud and networking platforms that support a modern, containerized, service-oriented architecture
• Improve reliability, observability, security, and scalability through automation, standards, and well-considered abstractions
• Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across regions and environments
• Build and maintain golden paths for compute, networking, and infrastructure to help teams deploy and operate services safely
• Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and contributing to incident response and follow-up work
• Partner with application and platform teams to reduce friction in deployment, routing, monitoring, and scaling
• Help evolve shared infrastructure tooling, APIs, and standards to improve reliability and developer experience over time
• Evaluate new technologies and patterns with a focus on maintainability and operational health
• Use automation and AI-assisted workflows to improve development and operational efficiency
• Share context and learnings through documentation, design discussions, and mentorship

Requirements:

• Experience contributing to the design, development, or operation of cloud and infrastructure platforms that support other engineers or teams
• Hands-on experience running production workloads on AWS, including designing and operating infrastructure using Terraform or similar infrastructure as code tools
• Experience building, operating, or supporting systems on Kubernetes (EKS), including containerized workloads and supporting platform services
• Experience designing or operating service networking and routing, such as service discovery, traffic management, or edge routing using tools like Cilium, Envoy, Kong, or Fastly
• Familiarity with observability practices and tools such as Datadog, and using metrics, logs, and traces to diagnose issues and improve system reliability
• Ability to write and maintain automation or tooling in Go, Python, or Bash, with an emphasis on clarity, safety, and long-term maintainability
• A thoughtful approach to engineering craftsmanship, including clean abstractions, readable code, and systems that are easy for others to operate
• Comfort collaborating across teams, explaining infrastructure and networking concepts clearly, and turning broad needs into practical technical solutions
• Commitment to learning and growth through knowledge sharing, documentation, and mentorship