Key skills
GoSalesforceAtlassianJiraConfluenceLeadershipProject ManagementResource PlanningCommunicationPresentation Skills
About this role
GenomOncology is based in Cleveland, OH and is dedicated to transforming fragmented data into confident decisions in precision oncology. The Project Manager is responsible for the day-to-day management and delivery of client and internal projects, ensuring quality processes are adhered to while collaborating with various teams to meet client needs.
Responsibilities:
- Prepare and maintain project plans for enterprise projects
- Collaborate with Account Manager to manage the day-to-day status and communications with GO clients on projects and product implementations
- Facilitate communications between clients and Application Engineers regarding matters ranging from user experience, service issues, and technical requirements
- Collaborate and coordinate with cross-functional teams to ensure successful attainment of client goals and objectives and exceed client expectations
- Facilitate (co-facilitate with Account Manager) status meetings with clients
- Collaborate with Product Specialist to define project requirements and designs, test and verify new features & bug fixes, and coordinate product deployments
- Update the GO Resource Planning sheet on a weekly basis
- Collaborate with and manage project plans for the GO Product Development group, bringing new solutions to the GO suite of products
- Ensure GO documentation is maintained and inventoried for ongoing use
- Serve as de facto Account Manager on small and/or stable accounts
Requirements:
- 3-5 years Project Management experience managing multiple software projects
- Excellent verbal and written communication skills
- Superior communication and interpersonal skills, both written and verbal
- High sense of urgency and attention to detail
- Possess servant leadership mentality and approach to deliver high touch, first-class client service internally and externally
- Working knowledge and moderate proficiency of Google Application Suite and MS Office applications, especially with Excel and PowerPoint
- Working knowledge of Salesforce
- Strong presentation skills
- Bachelor's Degree: Business, IT, Engineering or health science
- Experience working with quality management systems
- Experience with Atlassian product suite (JIRA, confluence, etc.)
- Experience with project planning software (SmartSheet, MS Project, etc.)