Deputy Director of Facilities Management

The Lemuel Shattuck Hospital (LSH), operated by the Massachusetts Department of Public Health (DPH), is seeking a dynamic and experienced Deputy Director of Facilities Management to provide leadership and oversight of facilities operations, regulatory compliance, safety programs, and strategic infrastructure initiatives. This position plays a critical role in ensuring a safe, compliant, and efficient healthcare environment that supports the hospital’s mission and delivery of high-quality patient care, and reports to the Director of Facilities Management,

The Deputy Director partners closely with hospital leadership to oversee Environment of Care and life safety programs, support policy development, and ensure compliance with applicable regulatory and accreditation requirements. In the absence of the Director, the Deputy Director assumes responsibility for departmental operations, staff oversight, and response to facility-related emergencies and critical incidents.

This role will be instrumental in supporting LSH’s transition to a new hospital facility as well, which is a tremendous opportunity for the right individual.  This role helps establish what is necessary for a brand new, modern and efficient hospital located in South End, Boston.  The Facilities Management program needs a  candidate who will contribute to long-term capital planning, infrastructure modernization, and organizational readiness efforts that position Lemuel Shattuck Hospital  continued success.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• In partnership with the Director of Facilities Management, oversee and administer the Lemuel Shattuck Hospital Environment of Care (EOC) Program.

• Ensure hospital-wide compliance with applicable regulatory and accreditation requirements, including standards established by The Joint Commission (TJC), the Centers for Medicare & Medicaid Services (CMS) Conditions of Participation (CoPs), National Fire Protection Association (NFPA) codes and standards, and all other applicable federal, state, and local regulations.

• Manage and evaluate the facility’s regulatory inspection, testing, and compliance programs. Coordinate and oversee required inspections and testing activities to ensure compliance with regulatory standards and applicable codes.

• Collaborate with the Director of Facilities Management and the Environment of Care Safety Officer to develop, implement, and maintain EOC and safety-related policies, procedures, forms, databases, and compliance tools. Establish and maintain comprehensive recordkeeping systems to ensure accurate, organized, and readily retrievable documentation.

• Prepare and present reports, analyses, and recommendations related to regulatory compliance, quarterly and annual program evaluations, corrective action plans, performance metrics, and Environment of Care initiatives.

• Support organization-wide regulatory compliance efforts by providing technical guidance and assistance to departments and staff in the development, evaluation, and improvement of operational procedures and safety practices.

• Serve as a member of the Facilities Management leadership team, contributing to strategic planning, operational effectiveness, risk management, and cross-departmental collaboration.

• Direct the development, implementation, and monitoring of standard operating procedures, records management practices, preventive maintenance programs, and equipment replacement planning to support regulatory compliance and operational reliability.

• Ensure compliance with applicable public construction and procurement laws, including Massachusetts General Laws Chapters 149 and 30B/39M, during the planning, bidding, and execution of construction and renovation projects.

• Review and audit vendor contracts, service agreements, and invoices, including Division of Capital Asset Management and Maintenance (DCAMM) Interagency Service Agreements (ISAs), to ensure contract compliance and fiscal accountability.

• Design, implement, and evaluate Environment of Care and safety-related programs and initiatives. Serve on multidisciplinary committees including Environment of Care, Product Review, Quality and Patient Safety, Infection Prevention and Control, and other committees as assigned.

• Provide supervision, leadership, and performance management for assigned staff, including conducting regular supervisory meetings, coaching, performance evaluations, and professional development activities.

• Serve as acting Facilities Manager in the absence of the Director of Facilities Management, overseeing departmental operations, staff, and critical facility functions.

• Represent management in labor-management meetings, committee work, and other employee relations activities as assigned.

Preferred Qualifications:

• Demonstrated understanding of healthcare facility operations and regulatory compliance, including Environment of Care standards, The Joint Commission accreditation requirements, Centers for Medicare & Medicaid Services (CMS) Conditions of Participation, National Fire Protection Association (NFPA) codes and standards, life safety requirements, and hospital incident command systems.

• Familiarity with industrial safety, occupational safety, industrial hygiene, and life safety management.

• Expertise in public construction, procurement, and contracting processes, including Division of Capital Asset Management and Maintenance (DCAMM) requirements, Massachusetts public procurement laws, and construction project delivery methods.

• Experience managing construction, renovation, or capital improvement projects, preferably in a hospital, healthcare, or similarly regulated environment.

• Proficiency in project management practices, including planning, budgeting, scheduling, contract administration, and regulatory compliance.

• Advanced proficiency with Microsoft Office 365 applications, including Excel, Word, Outlook, PowerPoint, OneDrive, Planner, and Teams.

• Excellent written and verbal communication skills, with the ability to collaborate effectively with staff, leadership, contractors, vendors, and regulatory agencies.

• Demonstrated leadership, organizational, and time-management skills, including the ability to manage competing priorities and meet deadlines.

• Capacity to interpret and apply healthcare-related codes, regulations, standards, and policies.

• Commitment to promoting diversity, equity, inclusion, and a respectful workplace culture.

• Project management experience in a hospital, healthcare, or other highly regulated facility environment preferred.

   

More About the Lemuel Shattuck Hospital:

Lemuel Shattuck Hospital is a fully Joint Commission accredited teaching facility that provides acute, subacute, and ambulatory care to patients referred by public agencies and private sector providers. Shattuck Hospital’s services help economically and socially disadvantaged patients to get high quality, cost-effective care from a staff that respects their dignity.

Located in the heart of Boston’s Jamaica Plain neighborhood, the Shattuck Hospital includes 248 inpatient beds including 95 Psychiatric beds and 29 Correctional Health beds. 

In addition, the Shattuck has a full outpatient clinic with many specialties that offers treatment to patients of the Department of Mental Health as well as Department of Correction and House of Correction inmates and community patients. 

The Shattuck hospital is on the forefront of substance use disorder treatment including a Suboxone clinic serving 200 patients.   In addition to direct medical services LSH hosts and supports an array of services located on the campus, serving patients struggling with addictions and homelessness.

Learn more: https://www.mass.gov/locations/lemuel-shattuck-hospital

Relocation information: https://www.mass.gov/service-details/dph-renovation-for-shattuck-hospital-replacement-building

Pre-Hire Process:

A tax & background check will be completed on the recommended candidate as required by the regulations set forth by the Human Resources Division prior to the candidate being hired.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website, http://www.mass.gov

ADA Reasonable Accommodation: 

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #4

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.