Branch Sales Associate

Branch Sales Associate - HVAC Products | Carrier Enterprise

 

Introduction: 

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Branch Sales Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. 

 

Company Description: 

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs. 

 

Company Website: 

www.carrierenterprise.com 

 

Job Summary: 

In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be the key to your success. This position is eligible for performance-based bonuses and incentives.  

 

Essential Duties and Responsibilities: 

• Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Provide expert advice, product information, and recommendations. 
• Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision. 
• Product Knowledge: Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases. 
• Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager. 
• Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components. 
• Safety Compliance: Adhere to safety protocols and maintain a clean and organized counter area. Ensure a safe working environment for both customers and colleagues. 
• Documentation: Complete all necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims. 
• This role may require occasional travel to various locations for training sessions, professional development opportunities, meetings, or other work-related activities. Candidates should be prepared to travel, with advance notice provided whenever possible or as it relates to their specific role.  

Qualifications: 

• Prior experience in Customer Service. 
• Prior leadership roles with profit and loss responsibility preferred. 
• Experience in leading people in a retail environment. 
• Demonstrated ability to rapidly grow sales in a retail environment. 
• Experience building and maintaining cross-functional relationships. 
• Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning. 

Preferred Qualifications: 

• Experience working with HVAC contractors strongly desired. 
• Computer literacy with proficiency in MS Office applications. 
• Ability to work in a team environment and be willing to participate. 
• Ability to function at an above-average level in a technical environment. 
• Prior experience using sales and/or inventory management systems. 

Requirements: 

• High School Diploma or GED equivalent; Associate's degree in business, marketing, or related field preferred. 
• Experience managing in a B2B environment in distribution or wholesale sales preferred but not required 
• Excellent relationship-building skills; must be a team builder as well as a team player with a focus on sales. 

Benefits:  

Health Insurance  

Health Savings Account 

Dental Insurance 

Vision Insurance 

Life Insurance 

Disability Insurance (Short-term and Long-term) 

Employee Assistance Program (EAP) 

Tuition Reimbursement & Professional Development 

Paid Vacation & Sick time 

Company Paid Holiday's 

401(k) Plan with Employer Match 

Employee Discount Program 

 

Invitation to Apply: 

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.  

 

Equal Opportunity Statement: 

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence. 

Qualifications

Requirements: 

• High School Diploma or GED equivalent; Associate's degree in business, marketing, or related field preferred. 
• Experience managing in a B2B environment in distribution or wholesale sales preferred but not required 
• Excellent relationship-building skills; must be a team builder as well as a team player with a focus on sales