Security Officer (Horseshoe Bossier)

The Security Officer greets guests, provides information, and provides a safe environment for Team Members and guests.

• Responsible for the safety and wellbeing of guests and fellow Team Members

• Gives directions and provides escort to customers in need. 

• Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings. 

• Patrols all sections of property to identify safety hazards and breaks in security. 

• Creates lost and found detailed descriptions of people and incidents. 

• Enforces all company policies and procedures. 

• Provides First Aid and CPR when necessary.

• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. 

• High school diploma or equivalent and two years’ experience in a position with direct guest contact required. 

• Must possess excellent customer and Team Member relations skills. 

• Must have a valid LA driver’s license with no suspensions, DUI or more than 2 moving vehicle violations within the last 3 years. 

• Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification

• Must be able to work any day of the week and any shift. 

• Must be able to get along with co-workers and work as a team. 

• Must undergo eight (8) hours of ASP (baton) training.

• Must be able to obtain First Aid and CPR Certifications.

• Ability to read, write, speak, and understand English. 

 

ADDITIONAL REQUIREMENTS

• Must be able to physically restrain adults who weigh more than 200 pounds. 

• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as up and down stairs. 

• Must be able to lift and carry up to 60 pounds. 

• Must be able to push or pull up to 150 pounds. 

• Ability to make rational decisions when handling guest and employee issues. 

• Ability to see and remember the specific details of incidents and persons. 

• Ability to give court testimony when necessary and write detailed reports. 

• Respond to visual and aural cues. 

• Must present a well-groomed appearance. 

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees. 

• Must be able to respond calmly in crisis and stressful situations. 

• Must be able to work independently. 

• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.