Key skills
Leadership
About this role
Job Description
The Director of Concessions oversees concession food and beverage operations for an account or venue and is accountable for service delivery, financial performance, staff leadership, and client satisfaction.
Job Responsibilities
- Planning, managing, and guiding food and beverage contract services for concession operations, often for accounts generating significant revenue.
- Leading a team that provides operational expertise while also supporting hands-on execution during events and daily operations.
- Managing client and community relationships, evaluating operations, and building plans that improve service, employee engagement, and customer satisfaction.
- Hiring, developing, and leading managers and staff to carry out operational and organizational objectives.
- Recommending methods, resources, and implementation strategies for service improvement, growth, and contract performance.
- Partnering with finance to manage budgets, optimize financial performance, and improve labor and operational productivity.
- Maintaining records and ensuring compliance with health, safety, regulatory, and Aramark operating standards.
Qualifications
- Bachelor's degree in food service, hospitality, facilities, or business management
- Experience in hospitality or contract services
- Skill in client service and relationship building
- Budget and financial-control experience
- Proven ability to lead through other managers
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
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