Desktop / OSS Support Engineer L1
San Jose, California, United States of America
Contract
4 weeks ago
$20 - $25 USD
About this role
Job Title: Desktop / OSS Support Engineer L1
Location: San Jose, CA (On-Site)
Job Description:
The Engineer is responsible for managing and support end-end Desktop related activities.
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
Remote support & troubleshooting of end user issues
Windows OS, MacBook support
Zscaler troubleshooting
The Engineer is responsible for managing and support end-end Remote Desktop related activities.
Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10
Must have prior experience in Design and Implementation of SCCM hierarchy
Must have prior experience of Design and Implement migration to SCCM from other tools