ALIS by Medtelligent is seeking a Product Manager to lead their App Store team. The role involves translating business requirements into technical specifications, managing partner integrations, and driving product vision and strategy.
Responsibilities:
- Build and maintain quarterly and annual roadmaps for the App Store, evangelizing the product vision to stakeholders
- Defining technical requirements for API scalability, security, and performance
- Support the long-term strategy of the ALIS App Store by scoping new integrations and identifying market trends
- Conduct qualitative and quantitative analysis to understand customer behavior and measure feature adoption
- Act as the primary point of contact for external integration partners, communicating with 'charm, clarity, and professionalism'
- Manage the end-to-end onboarding process for new partners and provide ongoing support to ensure technical alignment
- Partner with Sales and Marketing to develop GTM strategies, ensuring new integrations are launched with maximum impact and visibility
- Work closely with Onboarding and Support teams to create training materials and documentation that ensure seamless feature rollouts
- Keep all parties informed through frequent demos and transparent status updates, ensuring stakeholders feel heard during the development cycle
- Oversee the tools and technical documentation required to facilitate seamless partner integrations
- Lead daily scrums and manage the engineering backlog, ensuring the team is never blocked and work flows at a high velocity
- Partner with engineering to build integrations using APIs, HL7s, VPN, SFTP, and data formats like CSV/XLS
- Collaborate with UX designers to map workflows and use discovery techniques to de-risk projects for feasibility and business viability
- Conduct User Acceptance Testing (UAT) and iterate fast based on feedback to ensure releases solve verified customer pain points
- Act as the primary point of contact for integration requests, communicating with 'charm, clarity, and professionalism'
- Create documentation and lead training for Support, Sales Engineering, and Client Services to ensure seamless feature rollouts
- Keep all parties looped into progress through frequent demos and transparent status updates
Requirements:
- 3+ consecutive years of experience at a SaaS company
- Proven ability to troubleshoot complex data exchange issues and read/interpret API documentation or system logs to identify bottlenecks
- You are energized by client interaction and thrive in collaborative, high-energy environments
- You take full ownership of your 'pod,' sticking your neck out to drive initiatives from idea to release
- You align with the ALIS culture of honesty, integrity, and a relentless pursuit of excellence
- Previous industry experience in assisted living or healthcare software
- A track record of evolving products into industry-leading solutions