App Store Product Manager

ALIS by Medtelligent is seeking a Product Manager to lead their App Store team. The role involves translating business requirements into technical specifications, managing partner integrations, and driving product vision and strategy.

Responsibilities:

• Build and maintain quarterly and annual roadmaps for the App Store, evangelizing the product vision to stakeholders
• Defining technical requirements for API scalability, security, and performance
• Support the long-term strategy of the ALIS App Store by scoping new integrations and identifying market trends
• Conduct qualitative and quantitative analysis to understand customer behavior and measure feature adoption
• Act as the primary point of contact for external integration partners, communicating with 'charm, clarity, and professionalism'
• Manage the end-to-end onboarding process for new partners and provide ongoing support to ensure technical alignment
• Partner with Sales and Marketing to develop GTM strategies, ensuring new integrations are launched with maximum impact and visibility
• Work closely with Onboarding and Support teams to create training materials and documentation that ensure seamless feature rollouts
• Keep all parties informed through frequent demos and transparent status updates, ensuring stakeholders feel heard during the development cycle
• Oversee the tools and technical documentation required to facilitate seamless partner integrations
• Lead daily scrums and manage the engineering backlog, ensuring the team is never blocked and work flows at a high velocity
• Partner with engineering to build integrations using APIs, HL7s, VPN, SFTP, and data formats like CSV/XLS
• Collaborate with UX designers to map workflows and use discovery techniques to de-risk projects for feasibility and business viability
• Conduct User Acceptance Testing (UAT) and iterate fast based on feedback to ensure releases solve verified customer pain points
• Act as the primary point of contact for integration requests, communicating with 'charm, clarity, and professionalism'
• Create documentation and lead training for Support, Sales Engineering, and Client Services to ensure seamless feature rollouts
• Keep all parties looped into progress through frequent demos and transparent status updates

Requirements:

• 3+ consecutive years of experience at a SaaS company
• Proven ability to troubleshoot complex data exchange issues and read/interpret API documentation or system logs to identify bottlenecks
• You are energized by client interaction and thrive in collaborative, high-energy environments
• You take full ownership of your 'pod,' sticking your neck out to drive initiatives from idea to release
• You align with the ALIS culture of honesty, integrity, and a relentless pursuit of excellence
• Previous industry experience in assisted living or healthcare software
• A track record of evolving products into industry-leading solutions