American Express is a leading financial services company that focuses on risk management and compliance. They are seeking a Manager for their Data Science team to implement Generative AI solutions that enhance risk and compliance processes, collaborating with various stakeholders to ensure adherence to data standards and governance requirements.
Responsibilities:
- Support the design and implementation of GenAI solutions for high-impact use cases such as automated policy query handling, regulatory change summarization, and risk data insights
- Collaborate with technology teams to integrate approved data sources and ensure compliance with enterprise data management and privacy standards
- Assist in defining evaluation metrics for solution performance, including accuracy, reliability, and user adoption, and support continuous improvement based on feedback
- Participate in change management activities including documentation, user acceptance testing, and post-implementation validation to maintain control and audit readiness
- Ensure solutions incorporate appropriate safeguards for data security, confidentiality, and compliance with internal policies and regulatory expectations
- Work with stakeholders across ERM, IRM, and GRC to align AI solutions with risk governance frameworks and reporting requirements, including readiness for periods of heightened oversight