Customer Service Representative (Work From Home)

Spade Recruiting is a growing organization dedicated to helping individuals and families access valuable benefit programs through exceptional customer support. They are seeking friendly, dependable, and customer-focused individuals to join their remote support team as Entry-Level Customer Service Representatives.

Responsibilities:

• Communicate with clients by phone, email, text, and video conferencing
• Respond to customer inquiries in a professional and friendly manner
• Confirm client information and schedule virtual appointments
• Assist clients with basic online forms and documentation
• Maintain accurate and up-to-date client records
• Follow up with clients throughout the support process
• Provide a positive and professional customer experience
• Participate in training sessions and team meetings
• Follow company procedures and maintain organized records

Requirements:

• Strong communication and interpersonal skills
• Friendly, professional, and customer-focused attitude
• Basic computer and internet proficiency
• Ability to work independently from home
• Strong organizational and time management skills
• Attention to detail and problem-solving abilities
• High school diploma or equivalent preferred
• Previous customer service experience is helpful but not required