Go-To-Market Enablement Manager

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. The GTM Enablement Manager will develop and deliver comprehensive enablement programs to equip market-facing teams with the necessary skills and tools to drive performance and client retention.

Responsibilities:

• Cultivate and maintain strong relationships with leadership and team members across both Growth and Client Organizations to understand their needs and strategically align enablement priorities. Serve as a trusted partner on GTM enablement best practices, ensuring effective execution and accountability throughout the enablement cycle
• Collaborate with Business Operations, Marketing, Product, and other relevant teams and cross-functional service delivery partners to align enablement priorities, objectives, and establish shared execution plans. Partner with subject-matter experts to develop and deliver impactful enablement content that turns strategy into high-performing execution of the strategy within both the Growth and Client Organizations
• Design and execute comprehensive enablement programs, including onboarding, role-specific training, and applied learning to reinforce knowledge retention and skills application translating enablement into action and business outcomes
• Co-create and manage high-quality GTM enablement content, such as playbooks and best practices documentation. Partner with the GTM Enablement Coordinator to maintain a knowledge repository and learning management system for easy access to resources, tools and training
• Partner with Business Operations to understand areas for improvement within the Growth and Client Organizations and provide data-driven enablement recommendations. Track and measure the effectiveness of enablement programs using key metrics to inform continuous improvement. Regularly report insights to Growth and Client Organization leadership and the GTM Enablement team
• Drive enablement initiatives from conception to completion, demonstrating strong project management skills to navigate the organization, build consensus, and ensure successful delivery

Requirements:

• Healthcare/benefits industry experience is required
• 4+ years of experience in GTM Enablement or Training, focused on both pre- and post-sales teams and processes
• Proven ability to design and deliver impactful enablement programs that drive measurable results, grounded in adult learning principles
• Demonstrated success in working effectively with cross-functional teams to align priorities and execute enablement plans and ongoing knowledge management
• Proven ability to build strong relationships and foster harmony and consensus across teams
• Ability to use data to inform enablement priorities, measure impact, and recommend improvements
• Demonstrated strong analytical skills, with the ability to interpret data and translate insights into actionable enablement strategies
• Excellent communication, presentation, and facilitation skills, with the ability to convey complex information clearly and concisely
• Strong program management and organizational skills to manage multiple enablement initiatives in a fast-paced environment
• A minimum of 4-5 years of direct training experience combined with 7-10 years of commercial experience is highly preferred
• PMP certification or equivalent project management experience is a plus