Amgen is a biotechnology company dedicated to serving patients with serious illnesses. The Sr Manager, Provider Contract Development – Business Integration Lead will integrate the Provider Contract Development function with other key departments to enhance operational effectiveness and ensure alignment of priorities and objectives.
Responsibilities:
- Serve as the primary integration point across Provider Contract Development and key partner functions, ensuring alignment of priorities, timelines, risks, and business objectives
- Lead governance forums, operating reviews, and renewal planning activities that support contract lifecycle visibility, stakeholder alignment, and execution readiness
- Coordinate cross-functional implementation activities and facilitate resolution of risks, dependencies, and execution barriers impacting provider contracting initiatives
- Develop and maintain reporting, dashboards, contract expiration tracking, renewal status reporting, and other tools that support organizational visibility and informed decision-making
- Provide leadership with actionable insights regarding renewal timelines, implementation progress, workload distribution, stakeholder readiness, and emerging risks
- Drive continuous improvement initiatives that enhance scalability, transparency, consistency, and operational effectiveness across Provider Contract Development
- Partner with CCFT and business stakeholders to advance workflow optimization, automation opportunities, reporting enhancements, and AI-enabled capabilities
- Build term sheets and complete request for proposals (RFPs) as needed to provide pricing offers to customers
- Maintain a comprehensive understanding of key customer’s financials, growth drivers, membership, mergers/acquisitions, end customers, etc
- Support ad-hoc requests by senior leadership for product and/or customer related needs
- Lead special projects and business process improvement initiatives that strengthen organizational effectiveness and operational maturity
- Support annual planning, prioritization, and resource discussions through reporting, analysis, and operational insights
- Champion effective communication, collaboration, and information sharing across stakeholders to support successful execution of provider contracting priorities
Requirements:
- Doctorate degree and 2 years of related experience OR
- Master's degree and 4 years of directly related experience OR
- Bachelor's degree and 6 years of directly related experience OR
- Associate's degree and 10 years of directly related experience OR
- High school diploma / GED and 12 years of directly related experience
- MBA or advanced degree preferred
- 6+ years of experience in pharmaceutical, biotechnology, healthcare, market access, commercial operations, contracting operations, business operations, project management, or related functions
- Demonstrated success leading complex cross-functional initiatives in highly matrixed organizations
- Strong project and program management skills with the ability to manage multiple priorities simultaneously
- Experience developing dashboards, reporting tools, metrics, and operational insights
- Experience facilitating governance processes, business reviews, and organizational planning activities
- Demonstrated ability to drive process improvement and operational excellence initiatives
- Strong analytical, problem-solving, and critical-thinking skills