Key skills
AIAnalyticsCollaboration
About this role
- Understanding of Indexing rules, Understanding of Proposals, creating forms, creating sold case memos and brochures.
- Completes inputting and sharing of Material information accurately and timely in accordance with department metrics and timeframes.
- Operates with urgency in a real time service environment
- Knowledge of using Web Browser, Search Engine etc
- SME/AM/LAM/Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking support
- AM/LAM for the purpose of settling issues left unresolved by the SME and monthly evaluation of performance
- SME for the purpose of handling process related issues; queries and escalated transactions
- QCA for the purpose of associate performance feedback and audit in order to update the training curriculum
Mentors for the purpose of seeking clarifications and answering queries real time
Bachelors Degree with 0 - 2 years of relevant experience
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.