: Business Strategy & Initiative Project / Program Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The Business Strategy & Initiative Project Manager will be reporting to the Private Bank Strategy, Controls & Transformation Executive and serve as a member of an integrated leadership team dedicated to executing critical initiatives. The role supports the PB Supervision and Controls team by leading and managing complex initiatives while also driving strategic thinking to identify innovative, practical solutions to business challenges. In addition to executing projects, this role is expected to proactively assess opportunities, challenge conventional approaches, and introduce forward-thinking ideas that enhance efficiency, scalability, and risk reduction. In addition to executing projects, this role is expected to leverage emerging technologies including Artificial Intelligence (AI) to identify innovative, scalable solutions. The candidate will proactively assess opportunities to apply AI and data-driven approaches to enhance efficiency, decision-making, and risk management across initiatives. The position requires strong project management and initiatives experience. Successful candidate will have the ability to coordinate, influence, and collaborate closely with all levels of the organization. Strong communication and understanding of Private Bank platforms / processes and regulatory project management will be helpful in effectively navigating the organization and influencing partners to achieve outcomes.

Responsibilities:

• Drives strategic problem-solving by identifying root causes, challenging existing processes, and developing solutions to help solve complex business and operational challenges.
• Partners with stakeholders to translate broad objectives into actionable strategies and innovative execution plans.
• Proactively identifies opportunities for process optimization, automation, transformation and leveraging AI beyond defined project scope to improve decision-making and drive operational efficiencies.
• Manages design or redesign of processes or projects, incorporating strategic insights and innovative approaches to drive continuous improvement.
• Balances tactical project execution with strategic foresight to anticipate risks, dependencies, and evolving business needs.
• Execute defined project tasks while leveraging data analytics and AI-assisted tools through tracking deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators.
• Reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders.
• Effectively communicates with leaders, managers, peers and business partners on deliverables, timelines and support needed.
• Enthusiastic, energetic, determined, and positive work ethic. 

Desired Skills:

• Bachelor's Degree
• 5+ years managing formal projects / programs (relevant project / program / change management work experience)
• Experience with and strong knowledge of business process management methodology
• Strong and effective communication and presentations skills, verbal and written.
• Solutions oriented - utilize critical thinking skills / business & technical acumen and resources to make sound business decisions and reduce risk.
• Strong strategic mindset with the ability to connect project execution to broader business objectives and long-term outcomes.
• Proven ability to think creatively and challenge the status quo to develop innovative solutions.
• Advanced problem-solving skills, leveraging both analytical rigor and business intuition to address complex challenges.
• Ability to operate at both a strategic and tactical level—translating vision into execution.
• A team player, high on collaboration and partnership with peers, partners, and stakeholders
• Strategic thinking with strong influencing and persuasive skills, ability to obtaining favorable outcomes.
• Effective navigation skill to source required information by engaging with relevant stakeholders.
• Ability to manage various project timelines with multiple competing priorities with tight deadlines while working in a flexible environment.
• Demonstrated track record of delivering results.
• Proficient Microsoft Office products (Word, Excel, PowerPoint, Visio)
• Strong attention to details and organizational skills
• Self-starter with excellent anticipation skills, problem solving; follow-up.
• Demonstrate dependability and ability to act with a sense of urgency.
• Ability to engage and collaborate with people in all levels of the organization.
• Ability to work well under pressure in a fast paced / complex environment, adapt to unexpected events, prioritize and multi-task in a deadline driven environment.

Skills:

• Business Acumen
• Critical Thinking
• Customer and Client Focus
• Result Orientation
• Analytical Thinking
• Collaboration
• Oral Communications
• Stakeholder Management
• Adaptability
• Innovative Thinking
• Planning
• Prioritization

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For internal employees; participation in a work from home posture does not make you ineligible to post.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range

$96,900.00 - $173,400.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.