IT Intern (WI Based) (Org Wide)
Fond du Lac, Wisconsin, United States of America
Internship
3 days ago
About this role
Description
Under the supervision of the IT Systems Manager, IT Interns will support LC Plus Technology in completing a large-scale laptop refresh and Windows 11 migration. The IT Intern will assist with imaging, hardware setup, device deployment, and system decommissioning.
Essential Competencies:
- Prepares, images and configures laptops for deployment
- Supports Windows 11 installation and updates
- Unboxes, tags, inventories and documents new hardware
- Prepares returned equipment for resale or recycling following approved data sanitation
- Provides on-site technical support and follows documented support workflows
- Assists staff in basic setup, login support and general troubleshooting
- Demonstrates respect, reliability and willingness to learn
- Provide guidance and technical assistance to staff
- Communicates effectively with technical and non-technical users
- Handles equipment and user data responsibly and confidentially
Requirements
- Completion of high school/HSED with an interest in information systems, computer science or related fields is desired; enrollment in college or university level IT degree program preferred
- Knowledge of computer hardware and operating systems
- Previous technical support or customer service preferred
- Strong attention to detail
- Ability to lift and move IT equipment safely
- Ability to maintain high level of confidentiality.
- Current driver’s license, acceptable driving record and proof of adequate insurance required.
In evaluating candidates for this position, Lakeland Care Plus, Inc. may consider a combination of education, training and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.