Director Community Partnerships and Growth

At BHG, you'll have the opportunity to make a meaningful impact while helping expand access to life-changing treatment for individuals affected by opioid and substance use disorders. As the nation's largest network of Joint Commission-accredited opioid treatment programs, BHG serves more than 42,000 patients across 22 states through over 110 treatment centers.

This is an exciting time to join BHG. We are investing in growth, innovation, and strategic partnerships that expand access to care and strengthen communities. You'll work alongside experienced healthcare leaders, collaborate across a national organization, and have the opportunity to influence growth initiatives that directly impact patient outcomes.

If you're passionate about building relationships, driving measurable results, and helping more people access the care they need, BHG offers the opportunity to do work that matters while growing your career.

BHG is seeking a Director, Community Partnerships & Growth to drive patient growth through the development, management, and expansion of community referral relationships across assigned markets. This role will serve as the primary relationship owner for key referral accounts and community partners, working closely with treatment center leadership to strengthen referral pathways, increase patient access, and drive admissions growth.

This role is responsible for activating and growing referral networks at the local level. Success requires a combination of account management, community outreach, business development, and operational partnership with treatment center teams.

The ideal candidate is highly relationship-oriented, energized by community engagement, passionate about helping patients access care, and motivated by measurable growth outcomes.

Key Responsibilities

Account Management & Relationship Growth

• Serve as the primary relationship owner for key referral accounts within assigned markets.
• Develop and execute growth plans for strategic referral partners.
• Build trusted relationships with healthcare providers, behavioral health organizations, community agencies, employers, social service organizations, and other referral sources.
• Regularly engage referral partners to strengthen relationships, identify opportunities, and address barriers to patient access.

Team Leadership & Performance Management

• Lead, coach, and develop a team of Community Partnership & Growth Managers across assigned markets.
• Establish clear performance expectations, growth objectives, and accountability measures.
• Conduct regular field coaching, ride-alongs, and performance reviews.
• Develop team capabilities in relationship development, referral generation, territory management, and community engagement.
• Foster a culture of accountability, collaboration, and results.

Community Outreach & Market Development

• Represent BHG within the local community.
• Conduct outreach to physicians, hospitals, behavioral health providers, community organizations, recovery groups, employers, and other referral sources.
• Develop and execute local market growth initiatives.
• Increase awareness of BHG services throughout assigned territories.

Treatment Center Partnership

• Partner closely with Treatment Center Directors, Regional Directors, and clinical teams to align outreach efforts with local growth opportunities.
• Support community events, educational programs, and patient engagement initiatives.
• Help ensure treatment centers maintain strong visibility and relationships within their communities.

Admissions Growth

• Generate new patient referrals through proactive outreach and relationship development.
• Identify referral trends and opportunities to improve patient acquisition.
• Collaborate with Marketing, Operations, and Strategic Partnerships teams to support growth objectives.
• Monitor referral activity and develop action plans to improve performance.

Market Intelligence

• Maintain a strong understanding of local healthcare markets and competitive dynamics.
• Provide feedback on referral patterns, community needs, market opportunities, and competitive activity.
• Help identify emerging opportunities for growth and service expansion.
• Maintain accurate referral pipeline activity and account engagement within CRM platforms.
• Ensure team adoption of CRM processes, reporting standards, and referral tracking practices.

Success Metrics

• Admissions generated
• Census growth
• Referral volume growth
• Referral account retention and expansion
• Community outreach activity

 

Qualifications

Required

• 5+ years of experience in healthcare business development, provider relations, community outreach, sales, account management, or growth leadership.
• Proven track record of developing and growing referral relationships.
• Strong interpersonal and relationship-building skills.
• Ability to work independently while collaborating across multiple functions.
• Excellent communication and presentation skills.

Preferred

• Experience in behavioral health, addiction treatment, mental health, healthcare services, or multi-site healthcare organizations.
• Experience working with healthcare providers, hospitals, community organizations, criminal justice organizations, or referral networks.
• Familiarity with outpatient healthcare delivery models and community-based growth strategies.

Key Leadership Characteristics

• Passion for helping patients access life-changing care.
• Relationship-builder with strong emotional intelligence.
• High energy, urgency, and accountability.
• Results-oriented with a growth mindset.
• Organized and disciplined in territory management.
• Collaborative and team-focused.
• Comfortable operating in a fast-paced, field-based environment.

Travel

• This role requires frequent travel throughout assigned markets and treatment center territories.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

Base salary 130,000 - 150,000 plus bonus, depending on experience