UCaaS & Critical Communications Sales – SLED Account Manager

IT Management Corporation (ITMC) is a leading provider of Unified Communications and Critical Communications solutions. They are seeking an experienced SLED Account Manager to expand their presence in the public sector, focusing on developing new business opportunities and fostering long-term relationships with government and educational organizations.

Responsibilities:

• Develop and execute a territory growth strategy focused on SLED, Healthcare, and Public Sector organizations
• Identify, qualify, and close new business opportunities while expanding existing customer relationships
• Build trusted relationships with CIOs, IT Directors, Superintendents, municipal leaders, procurement teams, and executive stakeholders
• Manage the full sales cycle from prospecting and discovery through solution design, proposal development, contract negotiation, and close
• Conduct executive presentations, customer demonstrations, and business reviews
• Collaborate with engineering, solution architects, project management, and leadership to develop customer solutions
• Navigate public sector procurement processes, including RFPs, RFIs, cooperative purchasing agreements, and contract vehicles
• Maintain accurate pipeline management, forecasting, and CRM documentation
• Represent ITMC at industry conferences, customer events, and regional networking opportunities
• Develop long-term strategic accounts by identifying expansion opportunities and serving as a trusted advisor throughout the customer lifecycle

Requirements:

• 5+ years of telecom, UCaaS, or cloud communication sales experience
• Proven experience selling into State, Local Government, Education, or Healthcare
• Demonstrated ability to generate and close net-new business
• Experience managing complex, consultative sales cycles
• Strong understanding of public sector buying processes
• Track record of meeting or exceeding quota
• Background working with a telecom service provider, CLEC, or UCaaS company
• Experience with public sector contracts, cooperatives, or framework agreements
• Knowledge of E-Rate, CTF, or public funding models
• Familiarity with MEDDICC, Challenger, or similar methodologies
• Strong territory planning and account development skills
• Experience selling critical communication or mobility solutions
• Existing relationships in the SLED ecosystem