UKG is a company that focuses on workforce management and delivering impactful solutions. They are seeking a Lead Product Manager to oversee the development and strategy of their data platform products, collaborating with various stakeholders to maximize product value and drive innovation.
Responsibilities:
- Manage the technology life cycle of products, features and enhancements through conceptualization, requirements gathering, product specification, implementation review, release, and end of life
- Partner with the product leadership teams to develop and execute a product strategy aligned with the overall business objectives
- Work closely with engineering to deliver high quality solutions that exceed customer expectations
- Build and maintain strong relationships with customers and partners to understand their needs and translate them into actionable product requirements
- Foster a culture of innovation and experimentation within the product team
- Acts as primary point of contact and guiding a cross-functional team to ensure whole-product readiness
- Partner with cross-functional teams to launch new products to market
- Practice strong release management principles, including phased rollouts, feature flags/toggles to ensure controlled, safe and reliable product delivery
- Create and deliver clear, compelling presentations that align executives and cross-functional stakeholders around product direction and outcomes
- Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement
- Conduct market research and competitive analysis to identify opportunities and threats
- Participates in sales and service training
- Works with marketing, learning, product support, presales, and enablement teams in positioning products, designing demos, developing training courses, etc
- Defines and manages vehicles for collecting customer feedback
- Stay current on emerging AI technologies and incorporate them into product strategy and team processes where they create measurable value
Requirements:
- A bachelor's degree in engineering, Computer Science, Business Administration, or a closely related discipline is required
- 5-7+ years of experience with Enterprise SaaS applications
- 5+ years of experience with Product Management
- Proven experience with Workforce Management and Human Capital Management products or markets
- Strong proficiency in data and analytics, including SQL
- Exceptional business acumen and internal partnership skills
- Willingness and ability to travel both domestically and internationally
- Strong analytical skills with the ability to leverage data to inform decision-making
- Ability to work successfully within a team and manage a dynamic environment with rapidly changing priorities
- Able to guide individuals with different personalities and styles to a common outcome
- Ability to inspire and lead development teams without management authority
- Effective communication skills: ability to communicate complex concepts to stakeholders
- Excellent organizational skills
- Excellent problem-solving skills