About this role
MAJOR DUTIES AND RESPONSIBILITIES
· Provide personalized service to all guests.
· Responsible for setting up and maintaining the Bistro as per brand standards
· Follow menu requirements as provided by the brand
· Preparing foods such as fresh fruit, breads, pastries, coffee
· Setting up serving dishes/trays, utensils, cups and other paper products
· Setting out/arranging cold food, such as pastries, cereals, etc.
· Preparing and setting up hot food items
· Restocking items consistently throughout the breakfast hours and for the next day
· Maintain the breakfast area in a clean condition during the hours of operation
· sanitizing tables and chairs as they are vacated
· Washing serving equipment and returning to storage
· Check the cleaning frequency chart and do the required cleaning each day.
· Function as a pleasant, hospitable host by greeting guests and offering assistance.
· Be sure that established service procedures are followed at all times. Thank the guest, and ask him/her to come back again.
· Advise the Front Office or General Manager of any complaints so that they can be rectified immediately.
· Responsible for checking inventory levels of all food, beverages and supply items on the buffet and replenish them as needed for each day.
· Assist Bistro Supervisor, Operations Manager or General Manager with ordering or purchasing food supplies.
Certification Required: Food Handler Certification & Smart Serve