Clerk II Counselor - Dulles MS

Position Description

Essential Duties and Responsibilities

• Serve as receptionist and receive visitors; manage walk-ins and counselor appointments using positive customer service techniques
• Provide clerical support to counselors to relieve them of routine administrative tasks associated with the office (i.e. special programs, mail outs, etc)
• Ensure a smooth and efficient day-to-day operation of the counseling suite
• Manage and maintain counseling visit logs
• Request/send transcripts and student records via TREX, fax, or mail
• Establish, organize and maintain cumulative student folder and test records
• Prepare student folders/records for 5th grade and 8th grade transitions
• Supervise student office helpers
• Manage budget expenditure tasks and order office supplies and equipment
• Process public information records requests and prepare documentation and records requests for probation officers, court administrators and current or former students
• Cross-train in duties of Data Entry Clerk in order to cover in case of absence or to help in peak registration periods

• None

• High School diploma or GED
• General office/clerical/secretarial experience
• Excellent human relation skills with the ability to professionally interact with a diverse public
• Ability to communicate in a positive and effective manner and to maintain confidentiality of sensitive student information