Product Owner / Technical Product Manager_Day 1 Onsite@Boca Raton,FL

Role: Product Owner / Technical Product Manager
Location: Boca Raton, FL(Local to Florida only)

Day 1 Onsite

Contract: 12 Months

Role Summary
We are seeking an experienced Product Owner / Technical Product Manager with 12+ years of experience in enterprise-scale digital transformation, platform modernization, customer experience initiatives, and Agile product delivery. The ideal candidate will own product strategy, roadmap execution, backlog prioritization, and cross-functional delivery for complex enterprise platforms involving billing, payments, promotions, APIs, microservices, and customer-facing digital capabilities. Experience in telecom, digital commerce, billing, payments, or large-scale enterprise systems will be highly preferred.

Key Responsibilities
Define and manage product vision, roadmap, feature prioritization, and release planning for enterprise digital platforms.
Translate business requirements into Epics, Features, User Stories, Acceptance Criteria, KPIs, and NFRs using Agile delivery practices.
Lead backlog refinement, sprint planning, PI Planning, sprint reviews, retrospectives, demos, and stakeholder alignment sessions.
Partner with Engineering, Architecture, QA, UX, DevOps, Operations, Finance, Marketing, and Business teams to deliver scalable product solutions.
Drive delivery of platform capabilities involving billing, payments, promotions, customer activation, account management, and enterprise integrations.
Collaborate with API, microservices, cloud, DevOps, and CI/CD teams to ensure secure, scalable, and reliable product implementation.
Support release governance, deployment readiness, UAT, production validation, GO/NO-GO decisions, incident triage, and root cause analysis.
Monitor product performance, operational KPIs, customer feedback, production incidents, and analytics to drive continuous improvement.
Conduct feasibility analysis, gap analysis, solution reviews, dependency tracking, risk assessment, and stakeholder reporting.
Ensure alignment with security, compliance, audit, data privacy, performance, and operational excellence requirements.
Required Skills & Experience
12+ years of experience in Product Ownership, Technical Product Management, Business Analysis, or Enterprise Platform Delivery.
Strong experience in Agile/Scrum and SAFe delivery, including PI Planning, backlog management, sprint ceremonies, and roadmap execution.
Hands-on experience with Jira, Jira Align, Rally, Confluence, ServiceNow, or similar Agile/product management tools.
Proven experience delivering enterprise solutions involving billing systems, payment platforms, promotions engines, customer experience platforms, or digital commerce systems.
Strong understanding of APIs, microservices, Kafka/event-driven systems, CI/CD pipelines, DevOps practices, cloud-based deployments, and system integrations.
Ability to define user stories, acceptance criteria, business value, leading indicators, launch considerations, and measurable outcomes.
Experience working with production support, incident management, release management, UAT, regression testing, and operational readiness.
Excellent stakeholder management, executive communication, cross-functional leadership, and problem-solving skills.

Preferred Qualifications
Experience in telecom, fintech, digital platforms, billing, payments, subscription management, or high-volume customer-facing systems.
Exposure to tools such as Splunk, Grafana, GitLab, Jenkins, Kubernetes, Azure, SQL, Tableau, Apigee, Redis, or messaging platforms.
Experience using AI-assisted productivity or SDLC tools such as GitHub Copilot, Claude AI, Cursor, or similar platforms.
SAFe, Scrum Master, PMP, or Product Owner certification preferred.
Education
Bachelor s or master s degree in engineering, Computer Science, Information Systems, Business, or a related field.