Account Manager (Outside Sales)

PACE Supply Corp. is seeking a motivated and results-oriented Account Manager / Outside Sales professional to join their Nampa, Idaho Plumbing Division. This role involves managing a portfolio of established clients, fostering long-term customer relationships, and identifying new business opportunities to drive sales growth.

Responsibilities:

• Expand sales by building strong relationships with key stakeholders at PACE Supply and within assigned accounts, adding value through competitive pricing, product knowledge, and exceptional service
• Develop and maintain lasting partnerships with customers in the assigned territory while proactively seeking opportunities to engage and onboard new clients
• Stay up-to-date on market conditions, trends, and customer needs to inform strategy and strengthen relationships
• Partner with management, branch employees, and peers to establish a network of support and drive mutual success
• Calls on assigned customer list with regular intervals
• Articulates the organization’s value proposition (selling PACE Supply’s value proposition)
• Educates customers on how to differentiate from competitors and assists customers in their purchasing decisions
• Knows the value of building relationships and views this as a critical part of their success
• Manages time and schedules to be able to best serve customers
• Regularly follows new leads and establishing new accounts/customers
• Relays market conditions and information in sales meetings and to sales management
• Yearly / Monthly / Sales Planning
• Cold calling new prospects
• Execution of sales initiatives
• Job tracking / Market awareness
• Weekly call planning
• Reviewing previous sales numbers
• Follows up on all job quotes for customers
• Maintains regular communications with internal divisions and look for opportunities for cross-divisional selling
• Upkeep of customer pricing and communication of same
• Notifies customer of all product price increases
• Escalates customers needs as required (looking after the needs of the customer)
• Identifies market specific product needs and price points and communicates information internally
• Manages communication between customer and our vendor partners
• Effective management of internal and external customer relationships

Requirements:

• High school diploma or equivalent
• Minimum experience 3 years' in the plumbing industry
• Ability to manage complex projects and multi-task
• Strong communication skills
• Excellent organizational skills
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty
• Proficient in Word, Excel, Outlook, and PowerPoint
• Comfortable using a computer for various tasks
• Accountability
• Strong Work Ethic
• Passion
• Integrity
• Respect
• Employee Focused
• Attention to Detail
• Following Directions
• Results Oriented
• Self Confidence
• Self-Management
• Using Common Sense
• Consistency
• Reliability
• Emotional Control
• Organization/Planning
• Coaching/Training
• Time Management
• Team Builder
• Competitiveness
• Proper Phone Etiquette
• Effective written and oral communication
• some college course work preferred
• Bachelor's degree preferred
• ideally 5 years' experience with 2 years of inside plumbing sales
• Familiarity with Phocas Dashboards
• Familiarity with Microsoft Office Suite