Internal Events Producer

Role- Internal Events Producer 

Location: Santa Clara, CA
 
 
Role Summary: Internal Events Producer is responsible for producing high-quality virtual, hybrid, and onsite events. This involves comprehensive event planning, hands-on technical execution during live AV and webcast operations, and managing the delivery of post-production assets. The position demands strong technical skills, effective communication across email, chat, phone, and in-person interactions, and proficiency in operating platforms such as Microsoft Teams (Meetings, Webinars, Live Events), Webex Events, Zoom Webinar, vMix, as well as other production and administration tools.
 Key Responsibilities 

• Pre-Production: Manage ServiceNow event tickets, oversee request intake, and track workflow for all event-related tasks.

• Advise stakeholders on the optimal platform selection (Microsoft Teams meetings, Live Events, Townhall, etc.) based on specific event requirements and objectives.

• Coordinate schedules with organizers, ensure content readiness, and facilitate run-throughs or dry runs to prepare for live events.

• Create and manage event links and invitations and prepare technical documentation to support presenters and participants.

• Live Production: Execute onsite or remote setup of rooms and event spaces, ensuring all technology and equipment are properly configured.

• Conduct thorough audio/video checks, technical validation, and environment testing to guarantee optimal production quality.

• Operate encoders, cameras, PTZ systems, switchers, and manage AV signal routing for seamless event production.

• Produce live events using Microsoft Teams, Webex, Zoom, or vMix, handling all aspects of technical execution.

• Moderate Q&A sessions, manage live interactions, and resolve technical issues quickly to maintain event flow.

• Perform video editing using Adobe Premiere Pro and Media Encoder to enhance event recordings as needed.

• Encode and publish event recordings to Microsoft Stream or other approved platforms for participant access.

• Provide stakeholders with detailed and comprehensive reports on attendance, analytics, and engagement following each event.

 
Post-Production:  
Required Skills & Experience 

• 3 5+ years of professional experience in enterprise or broadcast-level webcast and event production.

• Strong customer service orientation and excellent communication abilities.

• Demonstrates consistent reliability and punctuality, ensuring timely setup and execution of all event tasks.

• Adaptable to changing schedules and flexible working shifts, including early mornings, evenings, and weekends as required.

• Consistently maintains a professional, hygienic, and business-casual appearance.

• Advanced proficiency in Microsoft Teams production workflows, including meetings, webinars, and live events.

• Thorough working knowledge of Microsoft 365 tools (such as Outlook, PowerPoint, Excel, and Teams).

• Comprehensive AV expertise, including the setup and operation of microphones, mixers, cameras, PTZ control systems, encoders, signal flow management, Crestron touch panels, and networked AV devices.

• Demonstrated skill with Adobe Premiere Pro and Media Encoder for video editing and post-production.

• Ability to quickly diagnose and resolve routing and encoder issues under pressure during live events.

 
 Nice to Have 

• Experience with NDI and advanced vMix workflows, as well as strong file management skills.

• Proven track record in supporting executive-level meetings and high-visibility All Hands events with 10,000+ attendees.

• Familiarity with the Webex suite, Zoom suite, and expertise in using vMix for event production.

• Advanced knowledge of industry level AV systems and tools.