Associate Director, IT Portfolio Management – Quality Engineering

Humana is a leading U.S. healthcare company seeking an Associate Director, IT Portfolio Management to lead the Quality Engineering Program Management team. The role involves aligning IT portfolio with business priorities, supporting financial planning, and enhancing organizational efficiency through strategic initiatives.

Responsibilities:

• Lead the Quality Engineering Program Management function and help shape its operating model
• Partner with business portfolio teams to align IT portfolio demand with enterprise priorities
• Organize, prioritize, and monitor projects and programs based on IT strategy, roadmap priorities, budgets, and delivery schedules
• Support financial planning, budgeting, vendor management, and resource planning activities
• Coordinate Quality Engineering operational intake, demand planning, and capacity discussions
• Develop operational reporting, dashboards, executive scorecards, and trend reports to support leadership visibility and decision-making
• Provide organizational planning, communications, and executive operational support
• Support enterprise quality transformation initiatives and strategic enablement efforts
• Help drive associate engagement through all-hands meetings, engagement initiatives, learning programs, and culture-building activities
• Support innovation and continuous improvement efforts, including the Quality Engineering Innovation Lab
• Vendor management
• Financial management and budgeting
• Resource and capacity planning
• Organizational communications
• Operational reporting and dashboards
• Quality Engineering operational intake and demand coordination
• Organizational planning and support
• Organizational goal tracking and support
• Executive operational support
• Enterprise quality transformation initiatives
• Transformation coordination
• Strategic operational enablement
• Executive scorecards and reporting
• Quality Engineering Innovation Lab support

Requirements:

• Bachelor's degree
• 6 or more years of technical experience
• 2 or more years of management experience
• Demonstrated ability to manage multiple priorities, tasks, and deadlines with strong attention to detail
• Strong communication skills, including the ability to present information clearly to senior leaders
• Advanced experience leading special projects and developing metrics, measurements, dashboards, or trend reports
• Passion for contributing to an organization focused on continuously improving consumer experiences
• MBA or other advanced degree
• Strong understanding of operations, technology, communications, and business processes
• Six Sigma certification
• PMP certification
• Experience leading large-scale, highly visible programs with responsibility for multiple project teams