Cart.com is one of the fastest growing commerce enablement companies in the world, providing infrastructure for B2C, B2B, and public sector organizations. The Senior Industrial Engineer will lead complex industrial engineering initiatives, focusing on operational improvements and mentoring junior engineers while collaborating cross-functionally to optimize processes and layouts.
Responsibilities:
- Mentor, and coach junior engineers and engineering interns, setting standards for analysis quality, project execution, and documentation
- Drive a culture of continuous improvement, intellectual curiosity, and engineering rigor within the team
- Assist multi-site or network-level industrial engineering projects, coordinating across stakeholders to meet scope, schedule, and budget targets
- Develop and maintain project timelines, risk logs, and milestone deliverables for complex, long-horizon initiatives
- Redesign and optimize building layouts, including storage configurations, process flow paths, workstation design, and dock utilization
- Conduct space planning analyses to maximize throughput, minimize travel distance, and support peak volume requirements
- Collaborate with facilities, WMS/WCS teams, and automation vendors to translate layout designs into operational realities
- Develop slotting strategies and SKU profiling analyses to improve warehouse efficiency and reduce handling costs
- Lead moderate/complex Lean/Six Sigma initiatives across the fulfillment network, identifying and eliminating waste in receiving, pick, pack, sort, and ship operations
- Conduct detailed time studies and work measurement to establish and validate labor standards
- Redesign process flows, SOP structures, and workstation configurations to improve throughput and reduce variability
- Evaluate and improve operational cost drivers including UPH, CPU, labor utilization, and partner profitability metrics
- Build and maintain analytical models to support operational forecasting, staffing planning, capital expenditure (Capex) justifications, and improvement analyses
- Develop SQL queries, Python scripts, and reporting dashboards to surface actionable insights from WMS, WCS, and ERP data sources
- Analyze data from prospective fulfillment partners to generate costing models used in structuring new partner agreements
- Perform post-launch studies to compare model accuracy against actual performance and close the feedback loop on predictive tools
- Build meaningful summaries and data reporting on partner profitability, network performance, and engineering project ROI
- Support operational and financial forecasting cycles, contributing engineering-driven input on productivity, capacity, and cost
- Determine optimal WMS configuration and floor process setup for new fulfillment partners
- Perform other related duties as required and assigned
Requirements:
- 5+ years of experience in a Industrial Engineering role
- 5+ years of experience within 3PL, distribution, fulfillment and/or supply chain engineering industry
- Demonstrated ability to lead complex projects and influence cross-functional stakeholders
- Applied Lean, Six Sigma, or equivalent continuous improvement methodologies in an operational environment (certification preferred)
- Built and deployed analytical models for labor planning, Capex justification, partner profitability, or capacity forecasting
- Proficient in SQL; experience writing, debugging, and optimizing queries against production or operational databases
- Working knowledge of WMS and WCS platforms; experience configuring or optimizing system setups in a fulfillment context
- Exposure to warehouse automation technologies (conveyors, sorters, robotics, goods-to-person systems)
- Skilled in Microsoft Office Suite—particularly Excel (advanced), PowerPoint, and Access
- Experience collaborating cross-functionally with finance, operations, sales, and client-facing teams
- Strong communication, documentation, and project management skills with high attention to detail
- Six Sigma Black Belt or Lean Master certification
- Experience with goods-to-person automation platforms (Locus, 6 River, AutoStore, Symbotic, etc.)
- Experience in a 3PL or multi-client fulfillment environment
- Exposure to greenfield facility design from a real estate or construction coordination perspective
- Bachelor's degree in Industrial Engineering, Systems Engineering, or a closely related field
- MBA or advanced degree complementing engineering background
- Experience with BI tooling such as Tableau, Power BI, or Looker for operational reporting