TrackWise Consultant

Job Title: TrackWise Consultant

Location: Remote
Employment Type: Contract

Job Summary

We are seeking an experienced TrackWise Consultant with strong technical and functional expertise to support the development, configuration, integration, and maintenance of the TrackWise Quality Management System (QMS). The ideal candidate will work closely with business stakeholders, quality teams, and technical teams to implement and support enterprise quality processes while ensuring regulatory compliance and system scalability.

Key Responsibilities

<>TrackWise Configuration & Development</>

• Configure and customize TrackWise workflows, forms, fields, coordinators, and business rules.

• Develop and maintain TrackWise modules including CAPA, Change Control, Deviations, Non-Conformance, Audit Management, and Complaints.

• Create and maintain Single Reports, Multi Reports, and Query Views (QV).

• Manage user roles, security profiles, permissions, and access controls.

<>Integration & Technical Development</>

• Design, develop, and support integrations between TrackWise and external enterprise applications.

• Build and maintain interfaces using TrackWise IWS/OWS APIs.

• Develop SOAP and REST web services using Java/J2EE technologies.

• Support data synchronization between TrackWise, SAP, BI platforms, and other enterprise systems.

<>Database & Backend Support</>

• Develop complex SQL queries, stored procedures, functions, and triggers.

• Perform database performance tuning and query optimization.

• Ensure data integrity and support database maintenance activities.

<>Release Management & Production Support</>

• Support TrackWise upgrades, patch implementations, and migration activities.

• Manage deployments across Development, QA, UAT, and Production environments.

• Troubleshoot application, workflow, and integration issues.

• Conduct root cause analysis (RCA) and implement long-term solutions.

• Coordinate with business users, DBAs, infrastructure teams, and vendors.

Required Skills

• 5+ years of hands-on experience with TrackWise (v9.x, v10.x, or TW Web).

• Strong expertise in TrackWise configuration, workflows, forms, coordinators, and reporting.

• Experience with TrackWise IWS and OWS APIs.

• Strong knowledge of Java/J2EE development.

• Experience with SOAP and REST web services.

• Strong SQL Server development and performance tuning skills.

• Experience in system integration, troubleshooting, and production support.

Preferred Skills

• Experience with TrackWise upgrades and migrations.

• Knowledge of Quality Management Systems (QMS).

• Exposure to SAP, Power BI, or other enterprise applications.

• Familiarity with DevOps, CI/CD pipelines, and release management.

• Experience working in regulated environments such as Pharmaceutical, Life Sciences, or Medical Devices.

Functional Knowledge

• CAPA (Corrective and Preventive Actions)

• Non-Conformance Management

• Change Control

• Audit Management

• Compliance and Regulatory Processes

Soft Skills

• Strong communication and stakeholder management skills.

• Excellent analytical and problem-solving abilities.

• Ability to work independently and within global cross-functional teams.