Bausch + Lomb is a leading global eye health company dedicated to protecting and enhancing the gift of sight. They are seeking a motivated Business Development Manager to cultivate customer relationships and identify growth opportunities for their eCommerce platform, focusing on driving funnel conversion through virtual and in-person meetings.
Responsibilities:
- Develop and grow relationships with customers to help generate new opportunities and ensure all customer demands are met, helping to advance business within the practice
- Creates and executes strategic plans and meeting/co-travel schedule for the territory to capitalize on revenue from the highest potential customers including multi-location accounts and key regional accounts. Travel required for customer meetings between 30-50%
- Provides VTMs with sales enablement support, effectively driving funnel conversion across designated regions (including but not limited to virtual/live meetings customer meetings for education and or troubleshooting)
- Achieve or exceed Opal platform customer enrollment and usage metrics for given regional territory
- Partner with VTMs to set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision makers and influencers within the customer organization through relevant questions to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation
- Work collaboratively with Opal Development, Marketing, & Training to communicate and execute field initiatives to drive both customer breadth and depth to meet organization needs
- Support the feedback, development, and prioritization of the Opal feature roadmap from the field point of view and communicate relevant milestones and progress to key stakeholders
Requirements:
- Bachelor's degree in Business, Marketing, or related field
- A minimum of 5+ years of experience in direct customer sales within the contact lens/medical device/CPG space
- Success operating in a matrix environment, developing strong relationships across functional groups (e.g. sales and technology) to exchange ideas, resources, and best practices
- Demonstrated creative problem-solving skills, generating innovative solutions to overcome challenges, and fosters a culture of diverse thinking to drive continuous growth and innovation
- Strong ability to manage resources (people, materials, support, and communication) to drive customer growth within a designated territory, while identifying opportunities to deliver tailored solutions and build lasting customer relationships
- Proven track record to successfully negotiate and resolve challenges arising out of everyday business situations and competing needs across dotted line reporting relationships
- Demonstrated ability to think creatively and identify new and unique ideas to navigate challenges and encourage diverse thinking to promote innovation to support the continued growth of eCommerce business
- Excellent communication and presentation skills, with the ability to engage and influence internal and external stakeholders and proven sound business judgment and financial acumen
- High digital literacy, including web applications, MS Office and sales database applications per computer proficiency standards
- This is a remote position; domestic travel required, ability to travel overnight up to 50%
- Candidates should be physically able to perform all job duties which may necessitate: lifting sample boxes (up to 25 pounds); traveling by airplane and car, usually within the US; remaining in standing position for prolonged periods of time when giving presentations or lunches; and performing other job-related duties and responsibilities as may be assigned from time to time
- Must have a valid driver's license with a driving record that meets company standards
- Sales or marketing experience with eCommerce and/or digital platforms is highly preferred