Senior Product Manager

Prosum is expanding its product management organization and is seeking a Senior Product Manager to lead the strategy and execution of digital products. The successful candidate will collaborate with business stakeholders and technology teams to drive product initiatives that enhance customer experience and business growth.

Responsibilities:

• Define and execute product vision, strategy, roadmaps, and priorities aligned to organizational goals and customer needs
• Lead product planning, backlog management, sprint prioritization, and cross-functional delivery activities across digital products and platforms
• Partner closely with engineering, UX/UI, analytics, business stakeholders, and executive leadership to define scalable solutions that balance customer value, business goals, and technical feasibility
• Lead customer-centric product development practices including user research, usability testing, customer feedback analysis, behavioral analytics, and continuous optimization
• Monitor product performance metrics, customer engagement, operational KPIs, and business outcomes to identify opportunities for improvement and innovation
• Support digital transformation initiatives and evaluate opportunities related to AI-enabled solutions, automation, personalization, analytics, and operational efficiency
• Develop epics, features, user stories, workflows, requirements, and acceptance criteria to support agile delivery teams
• Lead and mentor product team members while supporting product management best practices, agile methodologies, and collaborative team culture
• Communicate product vision, priorities, roadmaps, risks, tradeoffs, and business value to stakeholders across business and technology organizations
• Partner cross-functionally with Ecommerce, Marketing, Sales Operations, Customer Care, Infrastructure, and Development teams to support successful product delivery and adoption
• Drive continuous improvement initiatives focused on customer experience, operational efficiency, agile delivery, and scalable digital product development practices

Requirements:

• 5+ years of experience in Product Management, Product Ownership, Digital Product Management, Business Analysis, or related roles
• Experience working in Agile product development environments required
• Bachelor's degree preferred
• Experience leading or mentoring Product Managers, Product Owners, Business Analysts, or Agile teams preferred
• Experience managing digital products, ecommerce platforms, customer experience initiatives, or enterprise applications preferred
• Strong leadership, communication, collaboration, and stakeholder management skills
• Strong analytical, strategic thinking, and problem-solving capabilities
• Ability to balance strategic planning with hands-on execution in fast-paced environments
• Experience with Agile methodologies, backlog management, sprint planning, and modern product management practices
• Understanding of customer experience, digital commerce, user-centered design, and digital product development best practices
• Experience with analytics, experimentation, AI-enabled tools, automation, or digital transformation initiatives preferred
• Comfortable presenting product strategies, priorities, and recommendations to executive leadership
• Ability to manage competing priorities, cross-functional dependencies, and complex stakeholder relationships
• Passion for continuous improvement, innovation, and customer-focused product development