Principal Product Manager

Federal Express Corporation is seeking a Principal Product Manager for their Post Purchase Strategy. In this role, you will own the vision, strategy, and roadmap for the Post Purchase portfolio, ensuring exceptional value to customers while driving measurable business outcomes.

Responsibilities:

• Leading the strategic direction of the portfolio, partnering with cross-functional teams to shape and deliver innovative digital experiences that enhance the post-purchase journey

Requirements:

• Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field
• 5 years of experience in product management, business analysis, or a related field
• Experience in managing products within the Post Purchase space, including returns, tracking, or customer notifications
• Technical acumen, with the ability to engage meaningfully in discussions on system architecture and integration points
• Background in SaaS, e-commerce, or digital supply chain solutions
• Proficiency with tools such as Notion, Jira, Airtable, Figma, Mural, Slack, Google Gemini, and Qualtrics
• A passion for creating world-class customer experiences and staying ahead of industry trends