ProMach is a leading company focused on improving packaging performance and automation. They are seeking a skilled Business Analyst to collaborate with internal stakeholders for effective IT project execution, defining and documenting business needs while ensuring smooth communication between functional teams and technical resources.
Responsibilities:
- Perform business process design and requirements definition in conjunction with functional teams
- Define and document requirements for process changes and development needs with necessary technical detail
- Analyze and prioritize enhancement requests by identifying existing solutions and/or alternative solutions that optimally address the business needs and work with technical resources to fulfill enhancement requests
- Communicate effectively with internal teams and external clients to deliver functional requirements
- Act as a liaison between functional team and technical resources for enhancements
- Provide functional requirements to development team and perform QA testing of requested enhancements
- Manage scope and requirements throughout the project life cycle
- Assist in operational roll out and user training for new functionality and tools
Requirements:
- Bachelor's degree in technology, business, or related field
- 5+ years of experience with Business Analysis for software systems and applications, and proven experience interpreting customers' business needs and translating them into application and operational requirements
- Previous experience with ERP implementations, especially in a manufacturing organization, highly desired
- Strong analytical and problem-solving skills
- Strong communication skills and excellent customer service orientation
- Detail orientated and well organized
- High degree of reliability and timely completion of tasks
- Ability to travel up to 50%