Project Manager - Engineering & Product

Eaton Square is seeking an experienced Programme/Project Manager to lead the delivery of complex, multi-stream initiatives across product development, integrations, and customer implementations. The role requires translating strategic objectives into executable delivery plans while ensuring quality and compliance standards are met, working closely with various teams and managing customer expectations.

Responsibilities:

• Own end-to-end delivery across multiple concurrent projects (product, integrations, customer implementations)
• Translate strategic roadmaps into clear delivery plans with defined milestones, dependencies, and risks
• Drive delivery cadence (planning, stand-ups, reviews, retrospectives) and ensure consistent use of frameworks
• Maintain visibility of programme health across scope, timelines, budgets, and KPIs
• Align cross-functional priorities and resolve resource conflicts
• Act as the key link between technical and non-technical stakeholders
• Provide concise reporting to leadership, including status updates, risks, and mitigation plans
• Proactively identify and manage risks, issues, and dependencies across projects
• Balance trade-offs across scope, time, and quality, ensuring timely escalation where needed
• Continuously improve delivery processes and ways of working
• Ensure strong documentation, runbooks, and operational readiness
• Support incident management, release governance, and operational planning
• Lead delivery of customer-facing projects from initiation through to completion
• Coordinate internal teams and external stakeholders to meet customer commitments
• Translate customer requirements into structured delivery plans and manage expectations throughout
• Support pre-sales and scoping activities to ensure viable, deliverable solutions
• Lead change management and post-delivery reviews to drive continuous improvement
• Ensure delivery aligns with regulatory and compliance requirements (e.g. MDR, ISO, data protection)
• Partner with QA and Engineering to maintain high standards of quality and safety

Requirements:

• 5+ years' experience in programme/project management within software environments
• Proven track record delivering complex, multi-stream projects
• Strong understanding of Agile and hybrid methodologies (Scrum experience advantageous)
• Ability to operate in ambiguity and bring structure to delivery
• Excellent stakeholder management and communication skills
• Strong collaboration with engineering teams (technical literacy required)
• Own end-to-end delivery across multiple concurrent projects (product, integrations, customer implementations)
• Translate strategic roadmaps into clear delivery plans with defined milestones, dependencies, and risks
• Drive delivery cadence (planning, stand-ups, reviews, retrospectives) and ensure consistent use of frameworks
• Maintain visibility of programme health across scope, timelines, budgets, and KPIs
• Align cross-functional priorities and resolve resource conflicts
• Act as the key link between technical and non-technical stakeholders
• Provide concise reporting to leadership, including status updates, risks, and mitigation plans
• Proactively identify and manage risks, issues, and dependencies across projects
• Balance trade-offs across scope, time, and quality, ensuring timely escalation where needed
• Continuously improve delivery processes and ways of working
• Ensure strong documentation, runbooks, and operational readiness
• Support incident management, release governance, and operational planning
• Lead delivery of customer-facing projects from initiation through to completion
• Coordinate internal teams and external stakeholders to meet customer commitments
• Translate customer requirements into structured delivery plans and manage expectations throughout
• Support pre-sales and scoping activities to ensure viable, deliverable solutions
• Lead change management and post-delivery reviews to drive continuous improvement
• Ensure delivery aligns with regulatory and compliance requirements (e.g. MDR, ISO, data protection)
• Partner with QA and Engineering to maintain high standards of quality and safety
• Experience within healthcare or other regulated industries
• Familiarity with compliance frameworks (e.g. MDR, ISO/IEC standards)
• JIRA or similar delivery tracking tools
• Confluence or equivalent documentation platforms
• Awareness of CI/CD and modern engineering workflows