Industrial Engineer Senior Consultant

OnTrac is a leading provider of same-day and next-day delivery services in the U.S. for e-commerce and product-supply businesses. They are seeking an Industrial Engineer Senior Consultant to lead strategic customer onboarding and network expansion initiatives, coordinating cross-functional assessments and ensuring operational readiness for large-scale customer growth opportunities.

Responsibilities:

• Serve as the primary program owner for strategic customer onboarding and network scaling initiatives, developing and maintaining project plans, milestones, risks, dependencies, and decision frameworks
• Lead efforts across Engineering, Operations, Transportation, Product, Technology, Finance, and Sales, while facilitating recurring stakeholder reviews, steering committees, and executive updates
• Partner directly with Sales teams and prospective customers to evaluate onboarding requirements and scalability opportunities, serving as a key operational representative during customer discussions and assessments
• Translate customer growth projections into operational, transportation, facility, technology, and labor requirements, and develop scalable frameworks that support future expansion into additional markets
• Evaluate facility throughput, labor models, dock capacity, transportation requirements, and network integration strategies; develop operating models that optimize network flow, service performance, and cost-to-serve
• Conduct capacity and scalability assessments from initial customer volume through full-scale deployment, identifying opportunities to reduce touches, improve throughput, and increase network efficiency
• Build business cases supporting onboarding decisions, including cost-to-serve models, profitability analyses, capital investment recommendations, sensitivity analyses, and growth scenario planning
• Consolidate findings from multiple workstreams into executive-ready recommendations, present Go / No-Go recommendations to senior leadership and C-suite stakeholders, develop briefing materials and business reviews, and ensure assumptions, risks, dependencies, and mitigation plans are documented and validated
• Establish repeatable frameworks for future onboarding evaluations, standardize processes, methodologies, and tools, and drive long-term improvements in network scalability and customer profitability

Requirements:

• Bachelor's degree in Industrial Engineering, Supply Chain, Operations Management, Business, or related field
• 10+ years of experience in Industrial Engineering, Program Management, Operations Strategy, Supply Chain, Transportation, or Logistics
• Experience leading large-scale cross-functional initiatives across multiple organizations
• Experience managing multiple complex projects simultaneously
• Experience presenting to executive leadership and C-suite audiences preferred
• Experience with network design, transportation planning, and capacity modeling preferred
• MBA or Master's Degree in Engineering, Operations, Supply Chain, or Business
• Experience presenting to executive leadership and C-suite audiences
• Experience with network design, transportation planning, and capacity modeling