Revenue Operations Manager

Vapi is a company focused on deploying voice agents that enhance customer interactions. They are seeking a Revenue Operations Manager to bridge strategy and execution, responsible for pricing strategy, GTM engineering, process management, enablement, and analytics to support their revenue operations.

Responsibilities:

• Pricing Strategy: Drive operational improvements to pricing including discount thresholds, approvals, and order form generation helping Vapi maximize revenue, accelerate deal velocity, and remain competitive in a fast-moving market
• GTM Engineering: Build and maintain the systems and automations that power our revenue motion, spanning Salesforce architecture, workflow automation, data enrichment pipelines, and integrations
• Process/Project Management: Design and operationalize the end-to-end revenue process from lead routing and pipeline management to forecasting cadences and handoff protocols. Ensure every function in the GTM org runs with consistency and scale
• Enablement: Equip our AEs, SDRs, and broader GTM team with the frameworks, playbooks, and training they need to execute at a high level. This includes onboarding programs, sales coaching, competitive battlecards, and product launch material
• Analytics & Insights: Build the reporting infrastructure and dashboards that give GTM leadership clear visibility into pipeline health, funnel conversion, win/loss trends, and revenue forecasts. Translate data into decisions that improve win rates and deal velocity