Customer Service Specialist

Family First Life, a top-performing partner of Globe Life, is seeking a Customer Service Specialist to help clients with benefit solutions and deliver exceptional service. This entry-level position offers opportunities for career growth and is designed for individuals looking to work in a supportive and positive environment.

Responsibilities:

• Provide outstanding customer service via phone, video, and email
• Assist clients with benefits enrollment and account questions
• Handle confidential information with professionalism
• Resolve client issues and follow up promptly
• Maintain accurate records and documentation

Requirements:

• Excellent communication & listening skills
• Self-motivated, adaptable, and reliable
• Positive attitude and willingness to learn
• Comfortable working in a remote environment