Media Streaming Engineer

Disney is a global organization that combines technology with creativity to enhance storytelling and drive innovation in its media business. The Media Streaming Engineer will focus on integrating AI solutions into workflows, optimizing media asset preparation and delivery processes, and collaborating with various teams to innovate and improve existing systems.

Responsibilities:

• Design, test, and deploy AI automation and multi-agent workflows that reduce manual effort and optimize production, mastering, and distribution processes
• Identify opportunities to introduce new automation and AI-powered solutions tailored to distribution-operations needs, including: Asset validation, Quality control, Data ingestion, Metadata tagging, File transfer, acceleration, and end-to-end tracking
• Architect and maintain multi-agent systems that manage data I/O and asset movement across geographically distributed locations, ensuring file integrity, security, and operational reliability
• Develop workflows that maintain seamless inter-site transfers, monitor asset health, and automatically remediate transfer failures or inconsistencies
• Design scalable cloud-based workflows and environments for media prep, post production operators to eliminate on prem downloads and accelerate content handling
• Integrate and operationalize solutions from external partners such as AWS, Lucidlink and other cloud or storage vendors to enhance automation and data throughput
• Collaborate with product, post production, and distribution operations teams to onboard, support and maintain automation and Ai tooling
• Document system behavior, workflow metrics, and failure modes to ensure high reliability and adherence to on-time and first-time-right delivery standards
• Serve as a primary escalation point for diagnosing and resolving complex audio/video issues throughout the content lifecycle
• Engage with external media partners to troubleshoot delivery issues, clarify technical requirements, and provide actionable solutions
• Utilize ticketing systems to log, track, and resolve issues related to machines, networks, file-transfer systems, and workflow applications
• Monitor and analyze AI and automation trends within media and entertainment, translating insights into operational efficiencies and workflow enhancements
• Provide recommendations that improve throughput, reduce failure rates, and increase end-to-end automation coverage