Project Manager - Change Management

City of Hope is a transformative organization dedicated to changing lives in the fight against cancer and other life-threatening illnesses. They are seeking a Project Manager - Change Management for Data Services who will manage multiple projects, ensuring adherence to project management processes and facilitating Data Governance initiatives. The role includes developing project documentation, managing resources, and driving project success through effective change management and stakeholder engagement.

Responsibilities:

• Manages 3 to 5 projects of various sizes of simple to intermediate complexity
• Ensures adherence to project management processes and best practices as defined by Data Services
• Serves as a primary point-of-contact for assigned projects, managing day-to-day activities and resources
• Expertise in change management functions and execution in support of Data Services and Data Governance initiatives
• Supporting Executive Leader engagement and facilitation of Data Governance decision-making and actions
• Administers meetings, learning sessions, and communication with all levels of organization within City of Hope and its contracted vendors
• Partners with business, impacted technology areas, and IT PMO to ensure project delivery that achieves project goals and objectives within agreed upon scope, budget, and schedule
• Completes project deliverables that are timely and meet quality and customer expectations, including estimates, project plans, and all other documentation and artifacts. This may also include presentations to executives, project team members and others
• Manages project change requests needed to adjust schedule, budget, or scope
• Makes recommendations that drive project success, including changing approach, providing feedback on recommended solution, and providing oversight and guidance to the project team, as needed
• Promotes and execute any organizational or departmental change management to support project delivery
• Manages project risks and issues
• Supports ongoing intake of unbudgeted/unplanned projects throughout the year
• Monitors project progress on a regular basis and change project approach or direction, as needed
• Develops and delivers timely status reports, project metrics or other management reports required by leadership and stakeholders
• Responsible for oversight of project team in a matrixed organization
• Manage vendor relationships and vendor resources as appropriate for the project, to ensure adherence to Statement of Work (SOW) with respect to project delivery
• Participate or drive problem-solving in a team environment
• Understand and manage interdependencies between technology, operations, and business
• Drive and execute continuous improvement
• Other Duties as Assign

Requirements:

• Bachelor's degree, 3 additional years of experience plus the minimum requirement may substitute for minimum education
• 3+years of experience in a project management capacity
• Proficiency managing cross-functional or matrixed teams
• Experience developing and managing integrated work plans
• Experience collaborating with project stakeholders (business and IT), sponsors and team, including vendors understanding of project delivery methodologies (Agile/Waterfall)
• Program/Project Management, Business Analysis, Business Process Improvement
• PMP Certification
• Experience in Healthcare Industry