Site Reliability and DevOps Engineering Lead

Merative is a company that provides trusted clinical decision support solutions through its Micromedex platform. They are seeking a highly skilled Platform Reliability & DevOps Engineering Lead to ensure the platform is highly available, performant, scalable, and secure, while also driving the platform reliability and DevOps strategy.

Responsibilities:

• Lead, mentor, and grow Platform / DevOps engineers
• Build a high-performing Platform team
• Drive accountability for platform reliability and delivery outcomes
• Lead vendors to deliver capabilities in production
• Ensure platform capabilities accelerate product delivery, remove bottlenecks
• Defines and enforces platform engineering standards and DevOps practices across all teams and vendors
• Lead capacity planning, performance optimization, and cost efficiency
• Define operational standards, runbooks, and reliability practices
• Accountable for platform reliability outcomes at enterprise/product level
• Act as technical authority across platform, reliability, and delivery
• Define platform strategy and roadmap
• Govern delivery across internal teams and vendors
• Own SLIs, SLOs, and error budgets
• Lead resilience engineering, observability, and failure design
• Drive proactive risk reduction and continuous improvement
• Own incident management frameworks and continuous improvement
• Own end-to-end pipeline architecture and release automation
• Standardize, secure, and fully automate pipelines
• Drive continuous integration, delivery, and validation practices
• Lead Sev1 response, escalation, and recovery
• Own RCA and drive systemic fixes (not point fixes)
• Embed AI into monitoring, risk prediction, and CI/CD optimization
• Drive automation to reduce operational toil and improve decision-making

Requirements:

• Bachelor's degree in computer science, Engineering, or a related field
• 6-10 years of hands-on experience in software operations, DevOps and Site Reliability Engineering, including managing large-scale, mission-critical systems
• Clear and confident communication skills with ability to lead teams and collaborate effectively across engineering, product, and architecture teams
• Proven track record ensuring high availability and performance in production environments, with expertise in fault-tolerant, distributed system design
• Excellent understanding of modern software delivery pipelines and DevOps practices, including CI/CD, configuration management, and version control (Git)
• Exceptional problem-solving skills, with experience diagnosing complex system issues under pressure and driving them to resolution
• Strong proficiency in at least one programming or scripting language (e.g., Python, Bash, or Java) for automation and tool integration
• Self-driven and proactive, with a passion for automating manual processes and continuously improving systems to enhance reliability and team productivity
• Proven experience releasing into and running mission-critical, high-availability SaaS platforms
• Technically leading a Platform team and influence stakeholders and vendors
• Stakeholder engagement across Product, Architecture, and Operations
• Deep expertise in Site Reliability Engineering (SLI/SLO, error budgets, incident management)
• DevOps operating models and platform engineering (engineering transformation)
• CI/CD architecture and release automation
• Cloud, Systems & Infrastructure (DB2, Oracle, Infinispan, OpenLiberty)
• Automation-first engineering with proven usage of AI (self-healing, triage)
• Java application platforms and runtimes (performance tuning, troubleshooting, production operations)
• Strong experience with Cloud platforms (Azure preferred)
• Distributed systems and fault-tolerant architectures
• Performance Tuning and Scaling
• Database optimisation (DB2, Oracle, PostgreSQL)
• Multi-region / active-active environments
• Monitoring, logging, tracing frameworks
• Experience embedding reliability practices into the SDLC
• Hands-on with DB2, Oracle, Infinispan, OpenLiberty, Azure
• Infrastructure as Code (Terraform or similar)
• Containerisation and orchestration (Docker/Kubernetes)