Senior Manager, Software & Product Development Operations

West Monroe is a global business and technology consulting firm seeking a Senior Manager with experience in Software Engineering management within a SaaS environment. The role involves leading teams to serve Software & High-Tech clients and Private Equity investors, focusing on software strategy, operational transformation, and business development initiatives.

Responsibilities:

• Lead engagement teams serving Software & High-Tech and Private Equity clients while building trusted advisor relationships with executive stakeholders, including C-suite leaders, business unit executives, product leaders, and Private Equity Deal and Operating Partners
• Serve as engagement leader for strategy and operational transformation initiatives within the Software & High-Tech sector, including product & technology platform strategy, product portfolio optimization, product migrations, product consolidation, R&D effectiveness, operating model transformation, and post-merger integration initiatives
• Provide engagement leadership for complex technology transformation programs such as technology modernization, re-platforming initiatives, technology platform consolidation, on-prem to cloud migrationsAbility to build credibility with CPO/CTOs and confidently communicate impact, results with business leaders of the organization Oversee development of executive-level client deliverables, including board-ready presentations, strategic recommendations, value creation roadmaps, and financial models
• Manage engagement economics, quality assurance, staffing, and client satisfaction while ensuring successful project outcomes
• Coach and mentor consultants, senior consultants, and managers, fostering an inclusive and high-performing team environment
• Lead the development and enhancement of methodologies, tools, and intellectual property supporting Product Strategy and Software & High-Tech advisory services
• Collaborate across Software & High-Tech, Technology, M&A, and Private Equity practices to strengthen integrated delivery capabilities
• Play an active role in performance management, coaching, mentoring, and career development of team members
• Support recruiting efforts, including experienced hires, campus recruiting, interviewing, and onboarding
• Contribute to thought leadership, training programs, and internal capability-building initiatives
• Build and expand relationships with existing and prospective clients within the Software & High-Tech and Private Equity ecosystem
• Identify, shape, and support new business opportunities in partnership with practice leadership
• Lead portions of proposal development, solution design, engagement scoping, and pricing activities
• Develop go-to-market messaging, thought leadership, and sales materials focused on Product Strategy and Software & High-Tech value creation
• Represent West Monroe at Software, Technology, Product Management, and M&A industry events while building a strong professional network
• Partner with leadership to identify emerging market trends and client needs that inform service offering development

Requirements:

• 8–12+ years of professional experience, including one or more of the following: Software engineering leadership in a software / SaaS company with demonstrated ability of leading engineering/product teams and driving key outcomes with business leadership
• Management, technology, or software operations consulting serving Software and SaaS clients, focused on product and software development lifecycle
• M&A, corporate strategy, or transaction advisory experience supporting or as part of a software businesses
• Demonstrated experience leading complex engagements and managing cross-functional teams
• Deep understanding of software and SaaS business models, economics, product management practices, and software development organizations
• Experience evaluating and improving product & R&D organizations, operating models, product portfolios, or software development effectiveness
• Knowledge of AI use across the software development lifecycle, including agentic workflows, AI-orchestrated SDLC processes, automated testing & remediation, AI-enabled modernization, expert-guided orchestration
• Proven ability to build relationships with executive stakeholders and influence decision-making
• Strong analytical, problem-solving, communication, and presentation skills
• Demonstrated experience developing and mentoring team members
• Ability to travel as needed
• Ability to work permanently in the United States without sponsorship