Oversee business analysis initiatives to drive operational excellence and efficiency
Lead cross-functional process improvements and align solutions with organizational strategy
Define and implement best practices for business analysis
Conduct feasibility studies, cost-benefit analyses, and ROI assessments
Participate in developing operational readiness frameworks for new systems/processes
Act as liaison between stakeholders, technical teams, and executive leadership
Manage policy and performance of claim lifecycle and implementation activities
Advise on change management strategies
Perform cost-benefit analyses to aid decision-making
Ensure operational effectiveness through strategic and business planning
Develop, document and perform testing and validation as needed
Mentor Business Operations Analyst/Associates

Bachelor’s degree in business administration, healthcare management, or a related field
Seven (7) years of health care operations experience in insurance, managed care, or related industry
In-depth knowledge of regulatory reporting and compliance requirements
Ability to effectively interact with all levels of management within the organization
Demonstrates excellent analysis and collaboration skills
Exceptional communication (verbal and written), facilitation and presentation skills
Strong interpersonal, leadership, and relationship building skills
Critical listening and thinking skills
Customer service oriented
Effective time management and prioritization skills
Decision making and problem solving skills

Operations Business Analyst IV

Key skills