Key skills
Business AnalysisRequirements GatheringFunctional RequirementsAgile MethodologiesStakeholder EngagementJiraConfluenceAzure DevOpsMicrosoft VisioHealthcare SystemsVistAMUMPSHL7FHIRCertified Business Analysis Professional (CBAP)PMI-PBAScrumAgile CertificationsAzureAgileSDLCProject ManagementChange ManagementCommunicationCollaboration
About this role
LTS is seeking a detail-oriented and collaborative Business Analyst to support a major modernization initiative within the Department of Veterans Affairs (VA) health portfolio. This role involves business process analysis, requirements gathering, and stakeholder engagement to support modernization efforts in healthcare systems and enterprise transformation initiatives for Veteran healthcare services nationwide.
Responsibilities:
- Elicit, analyze, document, and validate business, functional, and technical requirements for VA modernization initiatives
- Conduct stakeholder interviews, workflow analyses, gap assessments, and facilitated working sessions
- Translate business needs into user stories, epics, process flows, requirements documentation, and acceptance criteria
- Support modernization efforts involving legacy VistA/MUMPS-based healthcare systems and enterprise applications
- Collaborate with technical teams, architects, product owners, and project managers to ensure alignment between business objectives and technical solutions
- Analyze current-state and future-state business processes to identify opportunities for modernization and operational improvement
- Support Agile delivery activities including backlog refinement, sprint planning, user acceptance testing (UAT), and release validation
- Assist with healthcare workflow analysis, interoperability requirements, and system integration initiatives
- Develop and maintain project documentation including business requirements documents (BRDs), functional specifications, workflow diagrams, meeting minutes, and process documentation
- Support change management, training, and stakeholder communication activities
- Participate in system testing, validation efforts, and issue resolution activities
- Ensure requirements and solutions align with VA policies, operational needs, and federal compliance standards
Requirements:
- Bachelor's degree in Business Administration, Information Technology, Healthcare Administration, or related discipline
- 5+ years of experience as a Business Analyst supporting enterprise IT or healthcare modernization programs
- Experience gathering and documenting business and functional requirements for complex systems and applications
- Strong understanding of Agile methodologies and requirements management processes
- Experience facilitating stakeholder discussions and translating business needs into technical solutions
- Strong analytical, organizational, and problem-solving skills
- Excellent written and verbal communication skills
- Experience using collaboration and project management tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, or similar platforms
- Experience supporting VA healthcare systems including VistA, CPRS, or VA modernization initiatives
- Familiarity with MUMPS-based applications and legacy healthcare modernization efforts
- Knowledge of healthcare interoperability standards including HL7 and FHIR
- Experience supporting healthcare workflows, clinical operations, or enterprise healthcare systems
- Familiarity with software development lifecycle (SDLC), DevSecOps, and cloud modernization environments
- Experience supporting federal government programs and regulated environments
- Certifications such as Certified Business Analysis Professional (CBAP), PMI-PBA, Scrum certifications, or Agile certifications preferred