D365 F&O Program Manager

Job Title: D365 Program Director
Work Location: Remote
Duration: Contract (with eligibility to FTE)
Education/Experience Required: SME-level F&O D365 Functional Experience

Paladin is seeking an experienced Program Director to lead and oversee a strategic enterprise transformation initiative centered around the implementation of Microsoft Dynamics 365 Finance & Operations (F&O) and broader Microsoft business technologies across the organization.
Job Description & Responsibilities :

• Lead the end-to-end ERP transformation program for Microsoft Dynamics 365 Finance & Operations
• Establish and manage overall program governance, timelines, milestones, budgets, and delivery accountability
• Drive strategic alignment between business operations, finance, property management, and technology teams
• Develop and maintain executive-level program reporting, status updates, and risk management processes
• Oversee implementation and optimization activities across ERP systems, property management platforms, financial operations, leasing operations, procurement workflows, and reporting & analytics
• Partner with architects, developers, consultants, and business leaders to ensure successful solution delivery
• Manage relationships with Microsoft partners, system integrators, third-party software vendors, and executive stakeholders
• Lead steering committee meetings and implementation governance sessions
• Drive organizational readiness, user adoption, and change management initiatives
• Support post-go-live stabilization planning and long-term operational governance

Skills & Qualifications :

• 10+ years of experience leading enterprise technology implementations or transformation programs
• Proven experience leading ERP implementations, property management software implementations, or enterprise operational transformation initiatives
• Strong experience with Microsoft Dynamics 365 Finance & Operations and/or comparable ERP platforms
• Deep understanding of real estate operations and property management business processes
• Experience managing complex cross-functional programs with multiple stakeholders and vendors
• Strong executive communication and stakeholder management skills
• Experience overseeing budgets, timelines, delivery governance, and implementation risk management

Preferred Skills:

• Experience within commercial real estate (CRE), property management, REITs, facilities management, or real estate operations organizations
• Experience implementing or overseeing Yardi, MRI, Dynamics 365, property operations platforms, or financial systems
• Experience with Microsoft ecosystem technologies, Power Platform, Azure integrations, and reporting initiatives
• PMP, Agile, or related program management certifications preferred
• Consulting or enterprise transformation leadership experience preferred