Automation Engineer

TurnPoint Services is a private equity-backed leader in residential home services, operating more than 60 HVAC, Plumbing, and Electrical brands across 26 states. As an Automation Engineer, you will design and deliver solutions that eliminate manual work, improve consistency, and drive operational efficiency by building, deploying, and owning automation solutions end-to-end.

Responsibilities:

• Design, build, test, and deploy automation solutions and system-driven workflows
• Translate business needs into scalable, practical technical solutions
• Evaluate and implement automation approaches (RPA, integrations, AI) based on long-term value
• Develop integrations across systems, data sources, and third-party platforms
• Ensure quality through testing, validation, and development standards
• Create clear technical and end-user documentation
• Partner with business leaders, analysts, and IT to deliver measurable impact
• Provide ongoing support, troubleshooting, and continuous improvement
• Own solutions from design through production support

Requirements:

• Experience building automation solutions (workflows, integrations, or system automations) in an enterprise environment
• Hands-on experience with automation tools, workflow platforms, or low/no-code technologies
• Strong analytical thinking and problem-solving skills
• Ability to translate business processes into reliable technical solutions
• Strong communication skills across technical and non-technical teams
• Comfortable supporting systems in production and resolving issues
• Experience with UiPath or similar RPA tools
• Exposure to AI-enabled automation (e.g., document processing, LLM workflows, decision support)
• Working knowledge of programming or scripting languages
• Experience with Power BI or Tableau
• Familiarity with ServiceTitan, FieldEdge, or similar field service platforms
• Bachelor's degree or equivalent experience